Project Management

Please login or join to subscribe to this thread

KPI Variance from Planned Lifecycle

linkedin twitter facebook  
avatar
Silvia Pasti PM Specialist| Neoris Villa Ballester, Buenos Aires, Argentina
Hi, Im working in a PMO and I have a doubt about how to consider the time the Project is in "stand by" in the KPI Variance from Planned Lifecycle. It is correct to not consider that time in the variance? In wich circunstances? thanks
Sort By:
avatar
Saket Bansal Gurgaon, Haryana, India
In my view it depend on view of KPI, from customer view it is counted from operational view it may not be counted.

if you order a food and because of any reason restaurant hold your order will not it make sense for you to still count the variance , you are waiting. But if you are the one who made the hold , you may not want to count. So it depend on context.
...
1 reply by Silvia Pasti
Aug 17, 2016 2:28 PM
Silvia Pasti
...
Thanks Saket. In our case the main reasons for a stand by are: 1)import materials into my country; 2) the customer dont have time to test the product .
The first reason (1) is out of our control; the second has it origin in the customer.
Maybe we need differents KPIs . One to measur a time to market (customers view) and other KPI with a operational view of IT.
avatar
Silvia Pasti PM Specialist| Neoris Villa Ballester, Buenos Aires, Argentina
Aug 17, 2016 12:33 PM
Replying to Saket Bansal
...
In my view it depend on view of KPI, from customer view it is counted from operational view it may not be counted.

if you order a food and because of any reason restaurant hold your order will not it make sense for you to still count the variance , you are waiting. But if you are the one who made the hold , you may not want to count. So it depend on context.
Thanks Saket. In our case the main reasons for a stand by are: 1)import materials into my country; 2) the customer dont have time to test the product .
The first reason (1) is out of our control; the second has it origin in the customer.
Maybe we need differents KPIs . One to measur a time to market (customers view) and other KPI with a operational view of IT.
...
1 reply by Saket Bansal
Aug 18, 2016 1:06 PM
Saket Bansal
...
This looks good idea to me, since both measure are important.
"
Maybe we need differents KPIs . One to measur a time to market (customers view) and other KPI with a operational view of IT."
avatar
Saket Bansal Gurgaon, Haryana, India
Aug 17, 2016 2:28 PM
Replying to Silvia Pasti
...
Thanks Saket. In our case the main reasons for a stand by are: 1)import materials into my country; 2) the customer dont have time to test the product .
The first reason (1) is out of our control; the second has it origin in the customer.
Maybe we need differents KPIs . One to measur a time to market (customers view) and other KPI with a operational view of IT.
This looks good idea to me, since both measure are important.
"
Maybe we need differents KPIs . One to measur a time to market (customers view) and other KPI with a operational view of IT."

Please login or join to reply

Content ID:
ADVERTISEMENTS

I hate music, especially when it's played.

- Jimmy Durante

ADVERTISEMENT

Sponsors







Vendor Events

See all Vendor Events

Newsletters

Jun 3: The Career Problem Facing New PMs
May 20: Your PM Career as a Project Life Cycle
May 13: The Big Lie After Layoffs

See all newsletters