Project Management

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How to identify hidden stakeholders?

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Farhan Liaquat
Community Champion
Senior Consultant| Flicanada.com Winnipeg, Manitoba, Canada
We know who is involved and engaged, how to identify those who influence projects?
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Anupam India
Sep 03, 2016 11:59 PM
Replying to Denise Canty
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But this is all about identifying stakeholders. If you conduct this process as the "links" indicate, there are no hidden stakeholders.

So we've answered the question, "how do we identify hidden stakeholders?".

Is there still the question of identifying "hidden agendas"?
Yes, this is identifying stakeholders. Stakeholders not included/missed.

There are no such things like hidden agenda in project, if it exists - it’s not a best practice.
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Denise Canty Agile Coach, Life Coach, Author, Senior Project-Program Manager| Cenden Company Washington, Dc, United States
@Anupam, Thanks for clearing things up! I would say this issue is about identifying all stakeholders. A project manager cannot manage anything that's hidden. As Vincent said, stakeholders need to be visible. It's the PM's job to ensure stakeholders have been identified.

I do understand that some stakeholders are not visible at the start of a project but become visible during the course of the project.
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Sameh Nasr Project Controls General Manager - MRO & Offshore Rigs| Confidential Saudi Arabia
Here are a few questions that will help you uncover them:

Who will use it?
End users can make or break your product. It doesn’t matter how wonderful your new time sheet system is, if the end users don’t like it, it doesn’t stand a chance to last. Make sure they feel involved and have them try out your product early one, when the cost of changing something big is not so high.

Who will make it?
This is your project team, or the production team in a manufacture environment. They can give you invaluable tips to speed up production, increase quality, and approach problems in a different angle.

Who will implement it?
These are the people who can make the introduction of your product at the client site smooth and easy. It’s important to know these people’s requirements early on. They are the guys who are concerned with standards, policies, security, and the like. If you don’t know these things from the start, your project is a disaster waiting to happen.

Who will maintain it?
If only to ensure they have the information required to do their job well, it’s essential to include the product maintenance team during the project.

Who stands to lose?
These are more political stakeholders, but they can still do a lot of damage if they go unchecked. If the project succeeds, will is impact someone’s work significantly?

Who never speaks up?
People who will not speak in meetings then speak a lot in more informal settings. It’s important to seek them out and get their opinions in a setting where they are comfortable.
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