Process Improvement is individual responsibility be it team member, project lead or project manager. Everyone involved can think on the improvement of the areas he/she is working. Saving Changes...
It is the responsibility of brand executives but brand also needs to keep its employees motivated because without having motivated employees you can not serve your customers and business goals better. Saving Changes...
QA can identify process improvement areas, but it is management's job to approve and implement those ideas.
Management is responsible for process improvement. Saving Changes...
Krishna PakkiProject Services Manager| Rio TintoGilbert, Az, United States
As i see, Sponsor/Management set the high level framework and expectations, Business or Quality Rep co-ordinates the effort across Teams, and execution is part of every Team for their respective (or cross-functional as applicable) scopes. Saving Changes...
Deepa KalangiManager, Program Management, Author, Trainer| CVS HealthCharlotte, NC, United States
IMO, shared responsibility. We are always striving for CI(Continuous Improvement) as a team, as an org, as leaders which includes process improvement. I proposed, documented several, working as an analyst, lead, manager, etc. Really we all can do it. Saving Changes...
At my organization the company president got his MBA with a focus on TQM. The culture is now attempting to solidify a quality position around this new president's quality standards and processes.
If you have the right processes in place, quality and process improvements will happen much easier than starting from scratch. What you want to make sure you avoid is where people get into a habit that they like, so they stop looking for ways to improve.
I clearly believe that, although it's everyone's job to ensure process and quality improvements, the tone must be set from the echelon level. Without this support it's like getting a project without a sponsor. It has to pump through the company's culture veins. Saving Changes...
While this is interwoven, for portfolio management it is imperative that Process Improvement be address in a top-down while within projects it should be bottom -up. This will enable stakeholders to have adequate understanding on the process, and who the changes in process will likely impact. Saving Changes...
Mechelle DavidsonVP of Service Delivery| Origin UtilityMurphy, Tx, United States
There are some interesting answers to that question. I feel very fortunate to work for a company that believes that process improvement is everyone's responsibility. Several years ago our leadership put an emphasis on process improvement in conjunction with a large roll-out of Lean and Six Sigma tools. Today all of the teams within our company assess their processes and feel empowered to make changes and improvements where they see necessary. We have a quality team that is available to help them if they get stuck, but for the most part each team sees it as their responsibility to make their corner of the world better. Saving Changes...
RAJESH K LProject Manager, PMP| Bharat Electronics, Bengaluru, IndiaBengaluru, Karnataka, India
Process Improvement is responsibility of Project Manager & Team and that leads to Organisational Quality. Business representative have a different role to play. Saving Changes...
