In the context of improvement, everybody is responsible. It is a culture. Saving Changes...
Hector RiveraHealthcare Operations Manager | Security Manager| U.S. ArmyHarker Heights, Tx, United States
Process improvement must be a team effort. Understanding the responsibilities of each stakeholder (and understanding they sometimes overlap), one can gather the data required to improve the process. As one assesses the requirements of each area (execution, budget, sales, maintenance, etc.) and the process' direct impact on each one of those areas, ways to improve can identified quite quickly. Saving Changes...
Every employee should be concerned with process improvement.
Every job I've held, since I was a teenager, had opportunities for improvement. Saving Changes...
Business representatives obviously !!! they are the process owners...
Organizational quality is necessary to ensure the business owners improve their process Saving Changes...
Leonard ByrdProject Manager| Brican Inc.Mansfield Center, Ct, United States
"Process Improvement is the responsibility of whom? organizational quality or business representatives ?"
What process are you trying to improve? Unless its a Quality Control or Business Administration Process - then the answer is neither. The only people who can improve a process is those that use it daily and actually have the knowledge to improve it. If I wanted a better way to lay brick, I would go directly to a brick mason, If I wanted a better way to design a building, I would go to a design engineer, if I wanted a better way control a project I would go to a Project Manager.
All that said, these knowledgeable process owners must want to improve the process and their daily lives or it will go for naught because you need ownership of your work process and enough pride to want to improve it. Saving Changes...
Muhammad Arif NurrohmanPMO Support Access Supervisor| PT Mora Telematika IndonesiaBogor Residence, West Java, Indonesia
Is it possible if we want to put how long standard for a task on each process of the project? Especially for the process involved an external person, as long as I know, we don't have a bargaining position to interference to them. Then I know one thing, if we start with cheating strategy, we will also struggle when the project closing because it is cheated by others. Lesson learned from the previous project Saving Changes...
Maya KalachHead of PMO, IT| Middle East AirlinesBeirut, Lebanon
