Project Management

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Experiences with Critical Chain PM

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Pierre Bergeron Montreal, Quebec, Canada
I'm considering this approach to project management and find it full of promises. Especially the part about estimating at 50%. At any rate, I'm looking for interesting experiences on trying (success of failure) this approach.

Can anyone share any?
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Tom Welch PMP Mesa, Az, United States
Critical chain is basically a scheduling methodology that works great if you happen to be in a high volume light manufacturing environment. But when applied to IT, because most projects are small and scheduling software contributes exactly zero to project success, critical chain is of little use. In fact, when I worked for Lucent Technologies, major bucks were wasted on implementing this technique until the staff revolted and the sponsor of this effort was eventually demoted. You can't manage a project based on 50% estimates.
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Frank Patrick Boonton, Nj, United States
Critical Chain-based PM is far more than a scheduling method, addressing not only scheduling in a way that respects uncertainty, but also rational launches of projects in a multi-project environments, simple and clear mechanisms for assessing project progress and the health of promises, and supports appropriate (dare I say "agile") resource behaviors.

And when I worked at Lucent, the success took one software-centric team in Naperville from a 70% on-time delivery performance to 90%+, plus a 50% increase in project throughput. Another Lucent success story, admited more hardware design than software, that I was peripherally involved in did better than that, cutting project leadtimes in half, to boot.

The failures (and they were to be expected in the early, bleeding edge days of the approach) came from the failure of management to provide anything more than lip service to their responsibilities to support the effort.

If Tom is pointing to 50% estimates as the source of uselessness in IT, then I suspect that those estimates were not fully understood, or implemented appropriately. No PM process can be expected to succeed if it isn't supported appropriately so that it can be implemented correctly.

To me CCPM is an ideal shell to use to manage software projects whether the work practices are based in agile/extreme/scrum/etc concepts or not, because, compared to CPM/WBS-based approaches, it is far more comfortable in dealing with uncertainty and variation, of both task durations and iterations.

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Tom Welch PMP Mesa, Az, United States
The current state of Lucent Technologies speaks volumes for the significance of critical chain as a project management tool when applied to IT?END OF STORY!
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Frank Patrick Boonton, Nj, United States
End of story!?

I hope not.

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Bruce Parkey Darien, Il, United States
As a CIO, I successfully implemented Critical Chain Project Management in a multi-project IT environment for a mid-market company. We reduced our project timelines by 25% within 90 days and within a year improved on-time performance to over 80%. It increased morale and teamwork throughout the project teams including development, quality assurance and business users. Critical Chain gave us the tools to focus our improvement efforts where they would have the most impact on project throughput.
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Tom Welch PMP Mesa, Az, United States
Critical Chain in an IT environment is a total loser. I would never recommend this tool based on my experience at Big 4 and Fortune 500 firms.
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Tom Welch PMP Mesa, Az, United States
BTW, if you really are interested in improving schedule performance, then buy the book "Dynamic Scheduling". Cheaper than spending $250K on Critical Chain only to fail. If you try to implement Critical Chain software better have your resume up to date, b/c you'll soon be looking for another job.
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Michael Welles Managing Director| EdWel Project and Risk Management Training Chicago, Il, United States
In my opinion, the 50% estimate should be considered as just a guide. Cultural, organization, and complexity factors should be considered prior to implementing such a hard and fast rule in any environment.


...........................

Michael Welles

EdWel Project Management Training Inc.
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Tom Welch PMP Mesa, Az, United States
Frankly, I got sick and tired of project leads giving me 50 and 90 per cent estimates and not meeting either. Critical Chain has no plce in today's fast pace profit oriented environment.

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