George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
What is the difference between Performance Measurement and Performance Management?
How can we get from performance measurement to performance management?
Why is this important? Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Performance measurement deals specifically with performance measures. These are the quantitative indicators you put in place to track the progress against your strategy. Typically good performance measures cover a wide variety of criteria, like:
?Financial measures
?Customer measures
?Process measures
?People measures
While your measures may tell you where you are today, the actions you’re going to take to improve those results for the rest of the year are more important. Leadership teams should be able to say, “We’re behind in this performance measure; who is responsible for this particular measure?” Accountability for initiatives is important, and getting your leadership team aligned around your results will drive your company forward.
