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Leadership Webinar Dec-2016 - All Channels Open - Facilitating Clear and Open Communication - Jane Farley

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Sujatha Krishnaswamy Program Manager| Marsh & McLennan Austin, Tx, United States
This is the official discussion thread for the webinar:Leadership Webinar Dec-2016 - All Channels Open - Facilitating Clear and Open Communication
Presenter: Jane Farley
When: DECEMBER 8, 2016 4:00 PM EST (UTC-5)
Link to recording: https://www.projectmanagement.com/webinars...n-Communication
Synopsys:
Genuine feedback and open vertical communication are fundamental to effectively leading comprehensive and successful projects and programmes. Honesty, observation and evaluation from all tiers enable a leader to understand the dynamics of their team and project, providing the flexibility to make adjustments accordingly. In this session, Jane will explore the vital importance of clear two-way communication between leaders and team members.

Link to slides: https://drive.google.com/open?id=0By7T0Ov72RS4LTcyamxoLVFVNGM

Questions from the webinar:
Diana E. A. García Sánchez: Question: By globalizing you mean lack of cultural/gender awareness?
Murray Leslie 2: QUESTION: engaging 'wallflowers' or shy workers for feedback
Ahmed Dabaja Gebara: question: how can prevente problems when the industry or bussines has no copertative database
Diana E. A. García Sánchez: Question: What would you do in a culture socil/country where being direct is considered highly rude?
Suzanne Siccone: Question: ANy suggestions to PREVENT multi-tasking during a virtual meeting.
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Jane Farley Auckland, New Zealand
Suzanne Siccone: Question: Any suggestions to PREVENT multi-tasking during a virtual meeting.
Answer: It is very difficult to prevent others from multi tasking, rather you need to try to minimize that happening. Agreeing some team rules is important and can help. At the start the meeting along with the housekeeping tasks remind people what the rules are, such as
1. about phone being on vibrate (I unplugged my desk phone today so it would not ring) If you must take a call then let the chair of the meeting know that is what you are doing
2. minimise typing as people can be distracted by the clicks
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Jane Farley Auckland, New Zealand
Diana E. A. García Sánchez: Question: By globalizing you mean lack of cultural/gender awareness?
Answer: Globalizing is about the use of the terms "never" or "always".
But a lack of gender or cultural awareness can also be another barrier. Being sensitive and respectful about a person's gender and culture can be important is many situations.
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Jane Farley Auckland, New Zealand
Murray Leslie 2: QUESTION: engaging 'wallflowers' or shy workers for feedback

Answer:
Example I gave was at the end of a meeting or conference call is to ask each participant if they have any other feedback or commentary to make. Both encourages and gives them the opportunity to speak up and have a voice.
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Jane Farley Auckland, New Zealand
Ahmed Dabaja Gebara: question: how can prevent problems when the industry or business has no copertative database

Answer
Not sure if this is a co-operative/collaborative database or corporate database.
In either case if there is not shared repository that people have access to makes things harder - but it doesn't need to be a database. it might be access to physical records or shared files electronically.
Preventing problems in these cases means you and your team knows who has the responsibility for a document and is the owner and make sure they now where to get the information from. Communication planning (including who needs what information and who the contact for it is) becomes even more important.
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Thirukkumaran NT Project Deputy Manager| Adani Gas Ltd Coimbatore, Tamil Nadu, India
Indeed resourceful & interesting content
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