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How much is too much communication?

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Chanukya Rajagopala Director - IT Strategy - R & D| iPOCA Private Ltd United Kingdom
Communication in a project lifecycle, according to me, is the heartbeat of the project, which keeps all the organs(stakeholders) connected towards the One Vision. Each piece of communication generates subsequent multiple responses, which generate multi-multi responses, and the mail trails are never ending. Somewhere in between all this communication, where a lot of documents could be included,a busy project stakeholder can easily miss a vital point, discussion, highlight, milestone, action point, decision, opinion etc etc, which could lead to Assumptions, which further leads to decisions made on assumptions. This is just one possible scenario.

So, How Much Communication is too much communication in a project lifecycle?

How does a project manager or stakeholder get through the "chaff" of information to extract the "grain" of the communication?

Can Communication Quantum be deemed as an Issue (or even a Risk) at start of a project?

Share your thoughts, please!
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Great points until now.

I think that most important point is plan and agree with the team the communication plan.Maybe from your point of view, you are doing great, but your team or stakeholders feel a lack of communication.

Using centralizing communication tools as Andrew pointed with Sharepoint as example helped me to avoid too many emails or meetings.
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Sungjoon Park Coral Springs, Fl, United States
All comments are valuable and in my opinion the definition of "too much communication" might be considered not to effective and efficient communication as Anupam commented. Project managers or PM teams should identify the stakeholder communication requirement together with stakeholder engagement strategies as early as possible, and plan the effective and efficient communications among stakeholders.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Communication depends on your project stakeholder analysis. It is critical to define the type, mean, frecuency of communications. On the other side, you have to analyze regulatory (internal and external) rules that you have to address.
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
I agree with my colleagues: there really is no such thing as too much communication. But there is such a thing as bad communication.
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
Communication is often associated to email, it is more than that. It It Efficient and effective is an important point.
People need to be educate to use email otherwise it can become a noise, specially in large project team.
Face to face communication is key, more timely to decision.
The stakeholder analysis should reveal the what to who.
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