Revamping the Customer Service Team

Anonymous

I was task to come up with a proposal to split the current customer service team into both front & back end. The front end will handle all our customers while the backend manages the supplier plus the order data entry in our ERP system.

I appreciate if someone can offer some insights or direction to some articles etc relating to this?

Posted: Oct 29, 2003 3:29 AM

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Revamping the Customer Service Team

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