amy schneiderproject manager| ibmWhite Plains, Ny, United States
Can you recommend a good issues tracking tool for managing project issues, risks and dependencies that can be viewed by multiple users and is simple to install and maintain? Saving Changes...
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Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Hi Amy,
We use a couple things. For general issue tracking, we use JIRA. Its simple to use, has the right amount of features, and has the ability to @mention team members. For larger initiatives, I use a combination of SharePoint and JIRA. I create an issue tracking list in my project site to allow the business to add issues from UAT themselves. I'll vett the issues, prioritize, and add to JIRA for the team to work on. As they worked on, I'll track the status in the SharePoint list. Although I could probably remove a step, I also do not want to have the stakeholders traversing too many systems.
Risks, I also track in the project site. Minus a project site/SP list, using an excel template would be the way to go. Either as one document with multiple worksheets, or as separate documents, depends on your organization or style of work.
Either way, you want to somehow centralize the document. That is why I like to use SharePoint. One centralized piece of content, not multiple versions floating around in everyones inbox. Plus, emailing attachments back and forth is not anywhere close to efficient.
If you use SharePoint, check out Harmon.ie. It allows one to add to Outlook, connect to their SP instance, and manage or share files from there. Just drag right into the message, or save an attachment or mail directly to SP.
Probably a bit more than you asked for, but there it is :) Saving Changes...
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