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Do you believe that it is our job as PMs to engage teams?

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Ruth Pearce Attorney, Author, and Coach | Guardian Ad Litem in North Carolina| A Lever Long Enough (ALLE LLC) Durham, Nc, United States
Employee engagement (measured by Gallup) continues to be very low. It continues to hover at around 30%

Do you believe that it is our job as PMs to engage teams? Or does that sit somewhere else in the organization?

Gallup also estimates that 70% of people who leave a job do so because of their "manager".
Does that include us? Do we need to do more to help people stay?
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Ruth Pearce Attorney, Author, and Coach | Guardian Ad Litem in North Carolina| A Lever Long Enough (ALLE LLC) Durham, Nc, United States
Feb 06, 2017 6:21 AM
Replying to Sergio Luis Conte
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Not at all. We have to engage people we need to work in our project. From the point of view of project only. That is because inside the PMI you will find the process Project Stakeholder Management. The business analyst is in charge to engage other needed people, mainly before the project exists and after the project has delivered the product/service/retuls.
Hi Sergio
Thank you for the feedback. I worry that the PMBOK view of engagement is rather passive. It sounds like a series of conversations to keep stakeholders informed rather than an ongoing exchange that creates energy, commitment and enthusiasm for the program or project.
I would love to hear more of your thoughts.
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1 reply by Sergio Luis Conte
Feb 06, 2017 11:44 AM
Sergio Luis Conte
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You are welcome. PMBOK is not about project dynamic. The project life cycle will derermines the project dynamic. So, PMBOK is right about pasive part of project.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Feb 06, 2017 11:17 AM
Replying to Ruth Pearce
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Hi Sergio
Thank you for the feedback. I worry that the PMBOK view of engagement is rather passive. It sounds like a series of conversations to keep stakeholders informed rather than an ongoing exchange that creates energy, commitment and enthusiasm for the program or project.
I would love to hear more of your thoughts.
You are welcome. PMBOK is not about project dynamic. The project life cycle will derermines the project dynamic. So, PMBOK is right about pasive part of project.
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1 reply by Ruth Pearce
Feb 06, 2017 12:03 PM
Ruth Pearce
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Hi Sergio
So where do/should project managers find out about engagement and how to build it?
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Ruth Pearce Attorney, Author, and Coach | Guardian Ad Litem in North Carolina| A Lever Long Enough (ALLE LLC) Durham, Nc, United States
Feb 06, 2017 11:44 AM
Replying to Sergio Luis Conte
...
You are welcome. PMBOK is not about project dynamic. The project life cycle will derermines the project dynamic. So, PMBOK is right about pasive part of project.
Hi Sergio
So where do/should project managers find out about engagement and how to build it?
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1 reply by Sergio Luis Conte
Feb 06, 2017 12:57 PM
Sergio Luis Conte
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It will depends on your solutuon and project life cycle. The life cycle will,define all needed to answer questions like: Business case activities will be,part,of the project life cycle? Will you include somebody with project management knowledge on that? Will that person the assigned project manager if the business case is approved? And other things that will determine all related to project stakeholders. Time ago I wrote an article that was published by th PMI and the IIBA as best practice. But I could,say,that I agree in general what stated inside the PMBOK.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Feb 06, 2017 12:03 PM
Replying to Ruth Pearce
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Hi Sergio
So where do/should project managers find out about engagement and how to build it?
It will depends on your solutuon and project life cycle. The life cycle will,define all needed to answer questions like: Business case activities will be,part,of the project life cycle? Will you include somebody with project management knowledge on that? Will that person the assigned project manager if the business case is approved? And other things that will determine all related to project stakeholders. Time ago I wrote an article that was published by th PMI and the IIBA as best practice. But I could,say,that I agree in general what stated inside the PMBOK.
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Simon Lange Program Manager| NSW Health North Strathfield, Nsw, Australia
Feb 05, 2017 3:19 PM
Replying to Ruth Pearce
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Thank you so much for your reply Simon.

What I wonder is how do project managers learn these skills to engage others? Your initial meeting sounds great, and I would love to know where you learned to create that level of leadership and cultural awareness?
Hi Ruth,

I had the privilege of working in many teams, under many great and terrible leaders, and had a strong appetite to be a great leader. I've actively sought out mentors and coaches to improve my skills. Recently, I've been mentored by a great project leader (Colin D Ellis) and this has helped immensely.

Thanks,

Simon
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1 reply by Ruth Pearce
Feb 08, 2017 9:05 PM
Ruth Pearce
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So you have taken the initiative to learn these leadership skills and you have received mentoring.

That is very helpful feedback Simon.
Thank you
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Chintan Shah None Ahmedabad, Gujarat, India
It depends on which industry you are working in.

If someone is in construction industry on long term job. Its THE PM who is 100% responsible for engagement and employees leaving the job.

If someone is in IT, where projects are in different environment and are typically short-lived and multiple; mostly functional manager along with PM drives the show. Can we say a SHARED responsibility?

Overall, what I understand is, it is particular industry, culture of a company and your relationship and attitude towards team plays important role.

Yes, Bad PM forces out good team member. :)
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1 reply by Ruth Pearce
Feb 08, 2017 9:06 PM
Ruth Pearce
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Hi Chintan
I like that refinement very much that as PMs we share the responsibility to engage the team members.

Thank you
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Ruth Pearce Attorney, Author, and Coach | Guardian Ad Litem in North Carolina| A Lever Long Enough (ALLE LLC) Durham, Nc, United States
Feb 08, 2017 4:58 AM
Replying to Simon Lange
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Hi Ruth,

I had the privilege of working in many teams, under many great and terrible leaders, and had a strong appetite to be a great leader. I've actively sought out mentors and coaches to improve my skills. Recently, I've been mentored by a great project leader (Colin D Ellis) and this has helped immensely.

Thanks,

Simon
So you have taken the initiative to learn these leadership skills and you have received mentoring.

That is very helpful feedback Simon.
Thank you
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1 reply by Simon Lange
Feb 10, 2017 4:13 AM
Simon Lange
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Yes, I am passionate about leadership and team building in within the context of project management.

Are you doing some research into the topic (more than this question?) or are you facing a challenge at your work?
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Ruth Pearce Attorney, Author, and Coach | Guardian Ad Litem in North Carolina| A Lever Long Enough (ALLE LLC) Durham, Nc, United States
Feb 08, 2017 6:45 AM
Replying to Chintan Shah
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It depends on which industry you are working in.

If someone is in construction industry on long term job. Its THE PM who is 100% responsible for engagement and employees leaving the job.

If someone is in IT, where projects are in different environment and are typically short-lived and multiple; mostly functional manager along with PM drives the show. Can we say a SHARED responsibility?

Overall, what I understand is, it is particular industry, culture of a company and your relationship and attitude towards team plays important role.

Yes, Bad PM forces out good team member. :)
Hi Chintan
I like that refinement very much that as PMs we share the responsibility to engage the team members.

Thank you
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Thomas Kennedy Project Engineer| BP Aberdeen, Aberdeenshire, United Kingdom
Hi Ruth,

I believe that its the project managers responsibility to energize and motivate his leadership team and for them to engage down their respective line. The PM has the overall responsibility to ensure that the whole project team stays engaged & motivated in line with the project goals.

The company has the responsibility to provide their project managers with the communications and tools in which to engage their teams and provide overall direction. As well as provide the wider company direction it wishes to set.

Whilst the PMBOK has some guidance, this area is perhaps one of the softer skills that is learnt via experience & coaching.
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Cody Johnson Team Lead| Software House International, Government Solutions Rockdale, Tx, United States
Yes definitely, if you do not engage your project team the success of your project will be directly compromised. It is up to the PM to coordinate and manage the interactions of the project team so that the project runs smoothly. You can always be too involved and cause friction within the team, but that really depends on the methods you use to interact. I believe there is a fine balance that has to be achieved to promote a positive atmosphere, where your project team is driven to succeed and work towards the common goal.
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