Mar 31, 2004 12:28 AM
Replying to David Hudson, MAIPM, MPD
...
G'Day Jim
Without a detailed knowledge of your setting, I agree with your analysis. The options in the earlier discussion thread were placed to promoke some discussion around quite disparate strategies.
I guess you aren't left with too many strategies for your scenario: (Option 1) Do nothing and muddle through - by the sound of it, that's what you want to move away from. (Option 2) Manage through clearly defined short term goals and work assignments. Time consuming on you in terms of developing, communicating and following up on each assignment. (Option 3) Form work groups with reliable leaders and delegate results management through the groups. Adds a layer to the chain, is dependent on the existence and willingness of suitable group leaders, and creates another potential failure point. (Option 4) Fire the lot of them and start again or outsource. .... Interesting but just a little risky.
What do you think are the options?
Regards
David Hudson
As for my opinion, I somewhat agree to David Hudson on this one especially to his Option #4. It is somewhat not good but if your staff is not performing well i think you should consider outsourcing or getting a remote staff just for the tasks.But think and plan first before you do it because outsourcing is not that easy. You need to know what firm or outsourcing company is right for you. Regards, Yazmin Barajas, BPO Marketing Offshore Business Processing Remote Staff Outsourcing
