Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
Sometimes some departments involved in Quality Assurance and Compliance set the fear of God in you and Ask your projects to adhere to X, Y, Z framework or fulfill X Y Z requirements that you had not scoped for in your projects.
Often it tends to be documentation and work that may not ever come into scrutiny
Have you come across auditors coming hard on your projects because something was not followed or done on your projects ? How has that changed your approach as a Project Manager?
On the other side, have you questioned why you had to do extra work when you clearly did not see the wisdom in doing so?
Or in your experience is this just like Disaster Recovery planning where a disaster may never really occur but you have to be prepared for the one time that it does? Saving Changes...
In my experience, I see a wave of "initiatives" that flow in an organization at regular intervals which are generally motivated by an org/unit level problem statement.
There is nothing wrong with such "initiatives", issues is implementation of these in projects already in execution phase. Question is – “can one size fit all”? “Is the org level problem even applicable to my project leave aside the solution”?
Problem is from both sides - people running the initiatives don't have tolerance for exceptions as they want to have maximum coverage and people on projects find it difficult to spend extra time on this because the initiatives does not add value for their work in hand.
In my view, for project team perspective the key is still to understand the intention of the "initiative" and what is driving it. If you understand that well enough you can still provide bare minimum data to stay connected to initiative and also not hamper the project.
It is also important for project leadership to remain connected to the org goals.
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1 reply by Deepesh Rammoorthy
Feb 23, 2017 7:06 PM
Deepesh Rammoorthy
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Thanks Prateek , Yes some departments sometimes advocate a one size fits all .
Their argument is " We applied "X" procedure or process in one project , so we will impose it on the other, regardless of whether that project requires it " , because :-
1) They Say so and they are the customer and a customer is never wrong
2) The auditor will (in their opinion) question them if it's not done
agree completely with the suggestion too . you have nailed it
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Deepesh,
You are obsolutely right. It happens all the time so the way I normally handle this is explain to them the rationale behind not doing some of the work in the book and usually it goes smooth. In many situations, they insist on doing some additional stuff so we do that in order to comply so sometimes it is a give and take situation. Saving Changes...
Michael ZiyadehContracts Negotiator Sr. | Sikorsky, a Lockheed Martin CompanyBranford, Ct, United States
Are these auditors in-house, third party, or part of the customer?
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1 reply by Deepesh Rammoorthy
Feb 23, 2017 7:03 PM
Deepesh Rammoorthy
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In my experience the auditors have been both in house or a third party. I have never myself faced an auditor and it's easy for me to assume that they are generally not as scary as they are made out to be.
Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
I was in both sides of the desk. First, the problem is some people who is acting as auditor does not understand the escence of audit and perform the role like police woman/men. Second, rules are not matter to discussion or interpretation then it must be follow. At the end, when you perform as auditor, you have to demostrate that all the regulations and compliance must be followed because is in benefit of all people. That is the key activity of auditor and must be performed before to perform an audit. Saving Changes...
Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
Feb 23, 2017 9:29 AM
Replying to Michael Ziyadeh
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Are these auditors in-house, third party, or part of the customer?
In my experience the auditors have been both in house or a third party. I have never myself faced an auditor and it's easy for me to assume that they are generally not as scary as they are made out to be. Saving Changes...
Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
Feb 23, 2017 1:06 AM
Replying to Prateek Gupta
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In my experience, I see a wave of "initiatives" that flow in an organization at regular intervals which are generally motivated by an org/unit level problem statement.
There is nothing wrong with such "initiatives", issues is implementation of these in projects already in execution phase. Question is – “can one size fit all”? “Is the org level problem even applicable to my project leave aside the solution”?
Problem is from both sides - people running the initiatives don't have tolerance for exceptions as they want to have maximum coverage and people on projects find it difficult to spend extra time on this because the initiatives does not add value for their work in hand.
In my view, for project team perspective the key is still to understand the intention of the "initiative" and what is driving it. If you understand that well enough you can still provide bare minimum data to stay connected to initiative and also not hamper the project.
It is also important for project leadership to remain connected to the org goals.
Thanks Prateek , Yes some departments sometimes advocate a one size fits all .
Their argument is " We applied "X" procedure or process in one project , so we will impose it on the other, regardless of whether that project requires it " , because :-
1) They Say so and they are the customer and a customer is never wrong
2) The auditor will (in their opinion) question them if it's not done
agree completely with the suggestion too . you have nailed it Saving Changes...
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