Does anyone have a strategy/approach to ensure implementation is a success? i.e. a top ten list perhaps.
On intial project and subsequent upgrades... Saving Changes...
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Mark Price PerryBusiness Driven PMO Evangelist| BOT InternationalOrlando, Fl, United States
Dear Paul, I am a but late in responding to your post. We have a "best practice" in a box called Processes On Demand to ensure project success of both initial implementations and subsequent upgrades. Incorporated in Processes On Demand are customizable guidance, guidelines, and tips and techniques. I would be happy to send you an eval. Best regards. -- Mark Perry, VP of Customer Care, BOT International Saving Changes...
Hannah WolfSenior Program Manager| UbisoftSan Francisco, Ca, United States
I don't have a full list, but I can tell you from painful experience that it is critical to assess the state of your customer data *before* implementation. Anything you can do to improve it will give you better results from the tool, and better ROI. Saving Changes...
Paul I know this is a late response, but would like to share this if it helps "scoping phasewise which gives immediate revenue to customer " should be the first step towards succcess
