Spreadsheet template for an outsourced automation engineer group.

Applications Delivery Outsourcing Strategy

Denis Gorey VP Operations| PACIV Mitchelstown, Cork, Ireland, Ireland

I am wondering if anyone has a tracking spreadsheet template that could be used by small automation engineer group in a outsourced model . This would track issues, log time response time, resolution, and generate some basic chartsetc.

Posted: Mar 31, 2017 12:23 PM

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Mohamed Abo-Hussein Applications and Database Manager| The Egyptian Credit Bureau I-Score Cairo, Egypt

This doesn't sound like a simple sheet, it would require more complex tools. You can try open source tools.

Posted: Sep 7, 2017 3:59 AM

Peter Ambrosy Weinheim, Germany

I recommend you to consider the MS SharePoint Lists functionality, as this provides an integrated collaboration basis. I used it in my projects and it works perfect also with outsourced parties as you can exchange data easily via MS Excel:
https://support.office.com/en-us/article/S...fe-bbd87a22a194

Posted: Sep 7, 2017 4:29 AM

Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada

I agree with Mohamed: this is not a simple tool. I have done something similar in Excel for small projects but it doesn't have all the functionality you are looking for.

My suggestion would be to do it yourselves. Get somebody with a bit of Excel knowledge and some time and let them at it!

Posted: Sep 7, 2017 3:19 PM (Updated by author: Sep 7, 2017 3:20 PM)

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Spreadsheet template for an outsourced automation engineer group.

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