There is always a conflict within a project which can be both positive and negative. When we have a negative conflict with PM or project leader, is there any good ways to manage it or deal with it? Saving Changes...
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Eric SimmsSenior Program ManagerBaltimore, Maryland, United States
First, you need to identify the cause of the conflict. Is it an honest misunderstanding? A clash of egos? Is the conflict caused by someone being envious or jealous? Do several people believe their method of doing things is the best? Once you identify the cause of the conflict, the way to resolve it usually becomes obvious. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Ways or manners to deal with conflicts will depends on organizational culture. You have to be aware on that. Saving Changes...
Just be calm and listen what the other person say rather than listening your own voice.... here is small video on Emotional Intelligence can give you some clues
First of all you should not had indulge in an argument with the person who has authority over you, only try to give your reasons calmly while convincing him/her and if that does not work then try to keep yourself fully prepared for getting blamed for a failure which means you should start preparing proofs that the failure is not because of you and you are performing your duties with full dedication. Saving Changes...
Hi Sirah, it is unfortunate that we all experience conflict at some point in work! According to the Project Management Book of Knowledge (PMBOK), managing conflict is one of the biggest challenges a project manager faces. It's not something we can avoid or ignore. I have written two articles you may find helpful:
Edward DanielsProject Manager| IndependentGlen Burnie, Md, United States
I am good at resolving conflicts within teams and my clients over the years. The different techniques i have used boil down to - 1. Listen for what is felt as well as said. 2. Make conflict resolution the priority rather than winning or "being right. 3. Focus on the present. 4. Pick your battles. 5. Be willing to forgive. 6. Know when to let something go.
I would be honest and say it is the top activity i don't want to deal with. I think team members should realize that most PMs are under a lot of pressure, and should find ways to not escalate issues or create conflict with the PM, even if the PM is a class A moron. PMs are human and allowed to make mistakes. Lessons learned is there for us all to pick up a thing or two.
The PM, competent or not has been charged with orchestrating the team activities. Most conflicts start because someone's opinions and views are not adopted. My road to becoming a PM started when i realized that some of my Leads were incompetent in my own view, so i strive to be better everyday and not be anything i detested in previous PMs.
The definition of conflict as "a serious disagreement or argument, typically a protracted one", or "a struggle or clash between opposing forces; battle. a state of opposition between ideas, interests, etc; disagreement or controversy" from different sources beg to differ that "positive conflict" is an oxymoron.
In my humble opinion, Conflict management tactics are just a band aid, the root cause of all conflicts should be addressed. Smoothing, compromising, forcing or confronting are all treating part of the problem.
My advice to everyone who is reporting to someone else, be supportive of your assigned PM regardless of your personal views. Be a key contributor and when called upon, go above and beyond. IF your efforts are not recognized, you get paid either way. Saving Changes...
