The company I currently work for is beginning to expore using six sigma methodology for projects. Has anyone read "Six Sigma for Project Managers" by Steve Neuendorf? Is it worth purchasing? Do you have any words of wisdom regarding the use of Six Sigma for Project Management? Saving Changes...
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Mark Price PerryBusiness Driven PMO Evangelist| BOT InternationalOrlando, Fl, United States
Dear Anonymous, yes, "Six Sigma for Project Managers" by Steve Neuendorf is a nice, practical book, under 100 pages, that one can read in one sitting. If you are new to Six Sigma or if you are looking to add to your business library, this book makes for a nice addition. Regarding words of wisdom for applying six sigma in a project management context, remember that six sigma is a tool in your "best-practice" toolbox. I have heard it said, "you don't fix a watch with a hammer, and you get the same results when you deploy Six Sigma incorrectly." Understanding how to apply your six sigma process to your various project opportunities will be the key to your success. Training and education are critical to six sigma success as is having a common framework, defined and usable process, to follow. Best of luck to you..! -- Mark Perry, VP of Customer Care, BOT International
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Mark Price PerryBusiness Driven PMO Evangelist| BOT InternationalOrlando, Fl, United States
Hi David, by common framework I mean a process based framework that provides ease of access to those involved in the work or project effort, easy to follow visual workflows, process narrations, step guidance, verifiable and auditable outputs, integration to the supporting IT infrastructure and existing applications that support the project or work effort, and document management and control. A common framework enables an organization to effectively apply processes and techniques learned in training and acquired through educational venues. Without a common framework, it is very difficult to apply and even retain such classroom training. By defined and usable process, I mean two things. First, a defined and consistent approach to work rather than an ad hoc or assumed approach. And by usable, I am referring to the actual delivery instrument. For example, if your process or playbook is a 250 page pdf out there on your LAN or intranet, it might be defined but it is likely unusable and likely not kept up to date. To many people, Six Sigma is a disciplined data driven approach and methodology for eliminating defects in processes, any process. Six Sigma is the de facto standard approach and methodology for process improvement projects. Per my previous post, I would position Six Sigma is an excellent tool in your "best-practice" toolbox for process improvement projects. For other project efforts, you might find leading "best-practices" and de facto standards like the Project Management Institute PMBOK a good fit. As your company explores further investments in methodologies such as Six Sigma, be mindful that a common framework will facilitate rapid adoption, consistent execution, and team buy-in to the process. Hope this helps. Cheers..! -- Mark Perry, VP of Customer Care, BOT International Saving Changes...