Project Management

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How to empower PMO in a Balanced Matrix Organization?

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Nian Rasheed Project Manager| Asiacell Telecom Co./ Kurdistan Region/ Iraq Sulaimani, Iraq-Kurdistan Region, Iraq
When a PM faces conflicts within the project team and needs a real support from his/her PMO, especially in terms of proposing solutions to win a situation for the benefit of the project.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
In a balanced matrix organization, I imagine you would need buy in from the functional heads.
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1 reply by Nian Rasheed
Jun 29, 2017 11:43 AM
Nian Rasheed
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Many thanks for your feedback.
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Sridhar Peddisetty Vice President, Global Delivery| Prokarma Buenos Aires, Argentina
'Conflict Resolution' is one of the key skills for a project manager and is part of the job. Have you tried any of the five (problem solving, forcing, compromising, smoothing or withdrawal) approaches of 'Conflict Resolution'?' If you strongly believe that your proposed solution is better for the project, make sure you have good data points to back you up.
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1 reply by Nian Rasheed
Jun 29, 2017 11:49 AM
Nian Rasheed
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Dear actually my proposed solution came out of problem facing-conflict resolution; but when PMO has moderate authority to support PM, then will be hard to make either involved conflict party complies.
Many thanks for your contribution.
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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Both colleagues above bring up valid points. That criteria should be established as part of the PMO structure - from a guidance and support perspective. The PM as an individual also has the responsibility to work to resolve conflicts. Its a tough skill to garner, and certainly not one you want to have to practice, but I suppose it is inevitable.

But in that type of organization, it seems post conflict resolution activities, the individuals manager should be informed.
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1 reply by Nian Rasheed
Jun 29, 2017 11:52 AM
Nian Rasheed
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Many thanks for your input.
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Nian Rasheed Project Manager| Asiacell Telecom Co./ Kurdistan Region/ Iraq Sulaimani, Iraq-Kurdistan Region, Iraq
Jun 29, 2017 10:29 AM
Replying to Sante Delle-Vergini, PhD
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In a balanced matrix organization, I imagine you would need buy in from the functional heads.
Many thanks for your feedback.
avatar
Nian Rasheed Project Manager| Asiacell Telecom Co./ Kurdistan Region/ Iraq Sulaimani, Iraq-Kurdistan Region, Iraq
Jun 29, 2017 11:03 AM
Replying to Sridhar Peddisetty
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'Conflict Resolution' is one of the key skills for a project manager and is part of the job. Have you tried any of the five (problem solving, forcing, compromising, smoothing or withdrawal) approaches of 'Conflict Resolution'?' If you strongly believe that your proposed solution is better for the project, make sure you have good data points to back you up.
Dear actually my proposed solution came out of problem facing-conflict resolution; but when PMO has moderate authority to support PM, then will be hard to make either involved conflict party complies.
Many thanks for your contribution.
avatar
Nian Rasheed Project Manager| Asiacell Telecom Co./ Kurdistan Region/ Iraq Sulaimani, Iraq-Kurdistan Region, Iraq
Jun 29, 2017 11:13 AM
Replying to Drew Craig
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Both colleagues above bring up valid points. That criteria should be established as part of the PMO structure - from a guidance and support perspective. The PM as an individual also has the responsibility to work to resolve conflicts. Its a tough skill to garner, and certainly not one you want to have to practice, but I suppose it is inevitable.

But in that type of organization, it seems post conflict resolution activities, the individuals manager should be informed.
Many thanks for your input.
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Krishna Pakki Project Services Manager| Rio Tinto Gilbert, Az, United States
Matrix organization provides the path of escalation for team members as well as PM when there is a disagreement within. The proposed solution will be though engaging the functional heads to find the right and best suitable solution for the project.
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1 reply by Nian Rasheed
Jun 29, 2017 2:08 PM
Nian Rasheed
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Dear Krishna, many thanks for your contribution.
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Nian Rasheed Project Manager| Asiacell Telecom Co./ Kurdistan Region/ Iraq Sulaimani, Iraq-Kurdistan Region, Iraq
Jun 29, 2017 12:39 PM
Replying to Krishna Pakki
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Matrix organization provides the path of escalation for team members as well as PM when there is a disagreement within. The proposed solution will be though engaging the functional heads to find the right and best suitable solution for the project.
Dear Krishna, many thanks for your contribution.

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