Project Management

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Should the quality of questions be moderated here?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
I see a lot of questions posted here that either don't make sense, or don't really appear to be serious. I understand some questions are from participants who's English may not be perfect, but I am not talking about those. I am talking about questions that are either obvious in their answer or nonsensical in their description. Some questions are even very similar and posted on the same day by the same members. Perhaps to achieve a badge for many questions? What are your thoughts on question moderation?
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Sante,

Recently, Ive been noticing the same thing - Few months ago, it wasn't like this at all.

I do not want to jump into conclusions but probably some members really require an answer, while others are looking for a badge, you won't be able to tell but the quality of questions being asked is not like before and the degree of participation from members is less and that's probably is the reason.
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1 reply by Sante Delle-Vergini, PhD
Jul 05, 2017 2:01 AM
Sante Delle-Vergini, PhD
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I am fairly new here, so your insight is well appreciated, and probably can explain the situation better than I. So it appears to be a fairly new phenomenon.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Jul 05, 2017 1:10 AM
Replying to Rami Kaibni
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Sante,

Recently, Ive been noticing the same thing - Few months ago, it wasn't like this at all.

I do not want to jump into conclusions but probably some members really require an answer, while others are looking for a badge, you won't be able to tell but the quality of questions being asked is not like before and the degree of participation from members is less and that's probably is the reason.
I am fairly new here, so your insight is well appreciated, and probably can explain the situation better than I. So it appears to be a fairly new phenomenon.
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1 reply by Rami Kaibni
Jul 05, 2017 11:44 AM
Rami Kaibni
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It seems so and to answer others questions, the badges do not give you any PDU's. They are just a sign of appreciation for your contribution.

However, you can claim PDU's manually for any discussion you engage with.
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Deepesh Rammoorthy ICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood Service Tarneit, Vic, Australia
I agree about the difference in Quality of questions . Some Questions encourage you to think and participate and use your experience and are quite pertinent to Project Management.
I really haven't looked at how a badge benefits people. If a badge is related to PDUs then I think it may be perceived that people are misusing this site to gain PDU's instead of giving back to the community.
If the administrators feel a strong urge to moderate , they can do so but they could potentially end up discouraging genuine contributors
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2 replies by Eric Simms and Sante Delle-Vergini, PhD
Jul 05, 2017 4:29 AM
Sante Delle-Vergini, PhD
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Moderation would also discourage people that post questions that don't make sense, or that are similar in nature, or that are posted by the same member in quick succession. That may in fact encourage genuine contributors to post when they know the quality of questions is raised.
Jul 07, 2017 3:52 AM
Eric Simms
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Badges are just a marketing ploy, an incentive to keep members participating on the site by giving us something to pursue and achieve. It's a fun, harmless tactic used all over the Internet. However, I think some members believe the badges on this site actually represent their skill and marketability as PMs, so they pursue them with unwarranted vigor. In reality, no recruiter cares how many answers we posted in these discussion threads, how many PMXPOs we attended or how large our networks are.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Jul 05, 2017 2:43 AM
Replying to Deepesh Rammoorthy
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I agree about the difference in Quality of questions . Some Questions encourage you to think and participate and use your experience and are quite pertinent to Project Management.
I really haven't looked at how a badge benefits people. If a badge is related to PDUs then I think it may be perceived that people are misusing this site to gain PDU's instead of giving back to the community.
If the administrators feel a strong urge to moderate , they can do so but they could potentially end up discouraging genuine contributors
Moderation would also discourage people that post questions that don't make sense, or that are similar in nature, or that are posted by the same member in quick succession. That may in fact encourage genuine contributors to post when they know the quality of questions is raised.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Jul 05, 2017 2:01 AM
Replying to Sante Delle-Vergini, PhD
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I am fairly new here, so your insight is well appreciated, and probably can explain the situation better than I. So it appears to be a fairly new phenomenon.
It seems so and to answer others questions, the badges do not give you any PDU's. They are just a sign of appreciation for your contribution.

However, you can claim PDU's manually for any discussion you engage with.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
From my point of view a moderation of the discusions is not a good solution, when a read the word “moderation¨ a lot of questions blowed my mind…

Who and when will decide if is a quality question or not. There will be an aproval period before see our questions posted...

Also it would be promoted that the 95% of discussions began with ... "sorry if this question is not adequate, I hope to ask the question correctly or Dear adminsitrador if you consider that this question is not adequate, let me know…” as in other platforms.

We all observed that during last weeks, the style and challenging questions has evolved towards what it seems a mock exam preparation test or blog posts.

What do you think about confront it? It means if you’ll see a question that from your point of view isn`t adequate, you can send a private message to the owner of the question, without being rude, like this we´ll be available to understand the nature of this question or maybe help them to reformulate properly.
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2 replies by Eduard Hernandez and Rami Kaibni
Jul 05, 2017 2:46 PM
Rami Kaibni
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Very Good Points Maria, I totally agree - I don't think moderation is the right solution as it will create lots of conflict.

The quality of the question is might be seen as high by some and as poor by others.

In my point of view, this is a global community with different nationalities and everyone has the right to ask whatever is on their mind and the right to express their own opinion (Regardless of the reason) as long as it is within the ethics.
Jul 10, 2017 2:49 AM
Eduard Hernandez
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Well said, Maria. I have also noticed that there are several questions that can be VERY easily solved just by consulting PMBoK or other training materials.

Without giving names, there is an individual that has lately been posting SEVERAL quesitons, usually ten or more at a time, which answers are easy to find in any text book. In my opinion, these questions do not add much to the community.

A potential solution would be to have a separate forum in which people that are preparing for the CAPM, PMP, etc. may debate and find a space for Q&A.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Jul 05, 2017 2:41 PM
Replying to Mayte Mata Sivera
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From my point of view a moderation of the discusions is not a good solution, when a read the word “moderation¨ a lot of questions blowed my mind…

Who and when will decide if is a quality question or not. There will be an aproval period before see our questions posted...

Also it would be promoted that the 95% of discussions began with ... "sorry if this question is not adequate, I hope to ask the question correctly or Dear adminsitrador if you consider that this question is not adequate, let me know…” as in other platforms.

We all observed that during last weeks, the style and challenging questions has evolved towards what it seems a mock exam preparation test or blog posts.

What do you think about confront it? It means if you’ll see a question that from your point of view isn`t adequate, you can send a private message to the owner of the question, without being rude, like this we´ll be available to understand the nature of this question or maybe help them to reformulate properly.
Very Good Points Maria, I totally agree - I don't think moderation is the right solution as it will create lots of conflict.

The quality of the question is might be seen as high by some and as poor by others.

In my point of view, this is a global community with different nationalities and everyone has the right to ask whatever is on their mind and the right to express their own opinion (Regardless of the reason) as long as it is within the ethics.
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
I'm for self-moderation. We don't have to answer any questions we don't want to, and if something is offensive or spam we can always click the 'Report' button. I'm in a moderated group - different site and different topic. It can help to keep unruly people under control, but can get in the way of good dialog, as well.
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1 reply by Krishna Pakki
Jul 06, 2017 11:46 PM
Krishna Pakki
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Agree with you Aaron... I have seen a member posting 5-10 questions in a day, which are obvious kind of. I ended up ignoring any questions from that member. And, thanks for mentioning about 'Report', I am fairly new here and never thought of this option.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
That is the point of moderation. To ensure the quality of the questions is at least sensible, if not high quality. There is already moderation on the site. For example, if people started swearing profusely, there would be extreme moderation. I would prefer swear words in a sensible question, than questions that don't make sense, or members who post many questions in a short space of time, some very similar in nature by the very same member. Some articles and blogs are moderated. Why not questions? It goes to the quality of a professional association and its members. I already suggested reformatting the question, but again, this should come from a moderator, not a private message, as a private message is not assured. A moderator is also neutral, and anonymous to other members, so "confrontation" or "conflict" is not seen. There was mention of "different nationalities"; this is not about the quality of English, so if that is the inference, it is misplaced. I am not even sure why that was brought up. Posting any question "regardless of the reason" I totally disagree with. There are more factors than ethics in question qualification, like appropriateness, clarity, and yes ethics. But ethics is moral principles and behaviors, so I am questioning the moral principles and behaviors of some members who post some questions. As previously mentioned, this site already has moderators, they call them "Community Engagement Specialists/Administrators" and they might remove an intelligent insightful question that contained a swear word (and understandably so) than an inappropriate question, that made no sense or, if one was pessimistically minded, seems to be simply placed to increase their question tally toward a badge. I know that is a leap, but in the absence of mind reading, it is one plausible explanation. In any case, this topic has sparked an interesting debate, and all points of views here are valid and welcome; I'm just not sure all questions are clear, appropriate or sincere, thus not necessarily valid or welcome.
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1 reply by Mayte Mata Sivera
Jul 05, 2017 8:50 PM
Mayte Mata Sivera
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@Sante, regarding your explanation, I have some questions.

First, what do you mean by 'Some articles and blogs are moderated'. Are you talking about this site? Because as far as I know, is not the same submitting and article than publishing a blog. There are tons of blogs, and I've never heard before that someone is moderating them. In order to post an article, white paper or presentation there is a process to follow.

Second, first times that I posted a question, I was somehow confused, and some great members sent me private inbox messages and explained how to do it properly and helped me to use the correct vocabulary and grammar...I have to recognize that my first times weren't easier as now. Nowadays, I'm glad for their private tips and notes, because I feel more confident when I ask/answer something to the community.

Finally, maybe is because English is not my first language (is the.3rd), when you said "I am questioning the moral principles and behaviors of some members who post some questions", I think that a bad behavior isn't the same as the quality of the questions. Also, won't be the same a question for a newbie than someone that have four certifications and twenty years of experience...then, I'm confused, are we talking about moral and ethics (then you should report this non-ethical behavior) or about the quality of the questions.

Thank you for your clarification.
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
I think that some question are not what I expect here.
Moderation would add delay and some people to do it. Level of traffic in discussion is different then article or blog.
Some question are from new, that seem to post question to study on-line.
You can "report" for question that are out of place here
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1 reply by Sante Delle-Vergini, PhD
Jul 05, 2017 8:43 PM
Sante Delle-Vergini, PhD
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I guess if a question warrants reporting, it warrants moderation. It's difficult to argue the case without quoting specific examples.
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