Alia AltyibProject Engineer | Aquatech International Pittsburgh, United States
I have a critical issue as my RMP exam schedule on the 6 August and I got a payment recipe from the pmi.
I find out that my visa didn't work and they weren't able to actualy collect the payment,
Now;I can't pay throw the pmi website
The customercare asked my to give them my credit card detals?!!!
What should I do??? ?? Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Yes, you can give the customer care you card details but before that contact your bank to make sure that they release the payment.
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1 reply by Alia Altyib
Jul 12, 2017 5:59 PM
Alia Altyib
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Iam worried about my credit card information security!
Saving Changes...
Alia AltyibProject Engineer | Aquatech International Pittsburgh, United States
Jul 12, 2017 4:12 PM
Replying to Rami Kaibni
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Yes, you can give the customer care you card details but before that contact your bank to make sure that they release the payment.
Iam worried about my credit card information security!
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1 reply by Rami Kaibni
Jul 12, 2017 6:12 PM
Rami Kaibni
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PMI is a highly reputable organization so in my opinion, and this is my personal opinion, you are going to be just fine if you share information. At the end of the day, it is a personal preference.
Contact your bank and ask them why the payment did not go through so you know the reason. If your card has high security, the bank might block some transactions if they feel they are not right, until you call and clarify.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Jul 12, 2017 5:59 PM
Replying to Alia Altyib
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Iam worried about my credit card information security!
PMI is a highly reputable organization so in my opinion, and this is my personal opinion, you are going to be just fine if you share information. At the end of the day, it is a personal preference.
Contact your bank and ask them why the payment did not go through so you know the reason. If your card has high security, the bank might block some transactions if they feel they are not right, until you call and clarify. Saving Changes...
A credit card should have protection against fraud and unauthorized activity so if you would find an activity you would not recognize the credit card company will take care of it and you will not be responsible. If you really worrying, just let this payment go through and will clear then call your credit card company ask them to issue you new card. Saving Changes...
Marjorie AndersonDirector of Community| Product SchoolNewtown Square, Pa, United States
Hi Alia,
Thanks for expressing your concern. My name is Marjorie and I'm a Community Engagement Specialist here with PMI, helping to manage PMI's online community, ProjectManagement.com. I can assure you that, if you reach out to Customer Care via phone to make your payment, that your credit card information is secure and payment of your exam fees will be processed promptly and securely.
If you would like, I can ask one of my colleagues from the Application Processing department to contact you directly to take care of the matter.
Feel free to inbox me here within the community if you would like further assistance.
Thank you! Saving Changes...
Alia AltyibProject Engineer | Aquatech International Pittsburgh, United States
Thanks for all of you
I have shared my card details with the pmi customercare, and they did proceed my payment ??
Apparently its a common practice!
I highly appreciate your help and support ??
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1 reply by Rami Kaibni
Jul 13, 2017 7:22 PM
Rami Kaibni
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Glad you sorted it out - Good Luck with your exam.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Jul 13, 2017 6:47 PM
Replying to Alia Altyib
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Thanks for all of you
I have shared my card details with the pmi customercare, and they did proceed my payment ??
Apparently its a common practice!
I highly appreciate your help and support ??
Glad you sorted it out - Good Luck with your exam. Saving Changes...
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