Jul 16, 2017 9:07 PM
Replying to Amany Nuseibeh
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Your management might not be taking action as it is hearing a broken record that they have already programmed themselves to filter! My experience is that some organisations do not set the environment for success - they expect the PM/PgM to deliver miracles without resources! My suggestion would be lock in sometime with those who can make an expedited decision/take action, explain the situation and the consequences, use metaphors - my favourite that everyone understands is "I am asked to prepare a meal where the main ingredient is missing - what are we going to eat?"
If management is not taking action, an approach would be for the client to escalate! This might not look good but it will certainly bring attention to the issue at hand.