I think to manage properly your project and deliverables qualities. The aim of quality management is to evoid rework so that doesn't mean that you have to apply all the tools and techniques of quality management according to the project type you will have to choose the suitable ones.
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1 reply by Tam Nguyen
Jul 27, 2017 1:54 AM
Tam Nguyen
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Appreciate your answer
Saving Changes...
Tony YangPM Leader| a manufacturing companyZhongshan, China, Mainland
first every company will have a quality system to ensure product quality
second different part or different customer will ask different quality control plan and system. like ISO system and TS16949 system. Saving Changes...
Shelby MengProject Manager| Electrolux China Home Appliances Company LimitedNanjing, China, Mainland
I think PMO need define activities of project Quality Plan based on company's reality. Then execute & audit these deliverable at each project phase. Saving Changes...
Anonymous
Every process or action typically has tools to use and techniques to follow. Why are you wondering about one specific process? Do you think this process does not have tools or techniques to use?
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1 reply by Tam Nguyen
Jul 27, 2017 1:56 AM
Tam Nguyen
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Yes. You are right. I think this process does not need tool and technique because I am so confused between tools of Plan Quality Management and Tools of Perform Quality Assurance
Tools and techniques help employees in the field with provided guidelines so that there is no ambiguity left to distract them from the purpose, it helps the organization as well as employees in getting their work done. Setting standards for repetitive and standardized tasks assure a certain quality of the product being made, on the other hand, employees speed and satisfaction increases with their jobs. Saving Changes...
Mark EckmanSenior Project Manager, PMP| VeoliaEmporia, Va, United States
Tam,
If you are asking this question in relation to PMP exam prep, the answer may be defined or worded slightly different than if asking for practical application for a real world project. As some of our colleagues have already hit on, Quality Management tools and techniques can be specific to type of project, product, or company approach.
For PMP exam:
- Primary objective for using the Tools and Techniques in "Plan Quality Management" is to help PM and project team to determine what Quality requirements are needed for both the project and product. Also, T & T help to determine the Quality Standards that will be used throughout the project to Perform Quality Assurance and Quality Control.
- Some of those tools used when Planning Quality Management are: Checklists; Control Charts (ex: when determining upper & lower variance thresholds); Flowcharts; Benchmarking; DOE - Design of Experiments; Cost Benefit Analysis;
- It also helps to put the objective of the Tools & Techniques into perspective if you look at what the Outputs of Plan Quality Mgt. are, (what do we need to have when we have completed Planning Quality Mgt.?). Here are the outputs:
- Quality Management Plan - (subsidiary plan of the Project Management Plan)
- Quality Metrics - (to be used during project)
- Checklists
- Process Improvement Plan
- Project Management Plan & Document Updates
There are many details that define these concepts and there is not enough time or space to answer completely. Rita Mulcahy's PMP Exam Prep book paints a fairly practical summary of Quality Management and I would encourage you to take a look at this material as a starting point.
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1 reply by Tam Nguyen
Jul 27, 2017 1:58 AM
Tam Nguyen
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Thank you for your advice. I did buy that book. I am so confused between tools of Plan Quality Management and Tools of Perform Quality Assurance
I think to manage properly your project and deliverables qualities. The aim of quality management is to evoid rework so that doesn't mean that you have to apply all the tools and techniques of quality management according to the project type you will have to choose the suitable ones.
Yes. You are right. I think this process does not need tool and technique because I am so confused between tools of Plan Quality Management and Tools of Perform Quality Assurance Saving Changes...
