Program Managers - How do you create/foster true organizational and portfolio excellence?
Haley ChurchProgram Manager| Nike Inc.Portland, Or, United States
What kind of things come to mind when you think about what really works? What could be better?
How do you close the gaps (or how have you in the past)? Saving Changes...
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Deepa KalangiManager, Program Management, Author, Trainer| CVS HealthCharlotte, NC, United States
Hi Haley, I see you are in Portland too:-)
Personally, these are the things that come to my mind and have voiced several times.
1. Program managers- some are nitpicky, pay attention to trivial things. That should change and let the PM do their own style on managing the projects.
2. They should be on the look out for the Program level/Portfolio level status deviation on the projects because they are the ones closer to the Portfolio Development Managers, so they have a better insight. But I noticed they rely on PM's.
3. Escalations- they should know the right time and right way to escalate quickly. Sometimes, they lose that skill and the project slips quickly.
4. Too much process for no sense, sometimes- they should voice and obtain consensus from PM's and bring the change.
For me, I kept bringing my thoughts, disagreements, reasoning etc. Some things changed, some never did. There could be more gaps, but quickly thought of these. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
First, you have to define what does mean "excellence" for your organization. Is a matter inside the quality definition which is a strategical decision. Whit this in your hand then you can start working on it. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
To continue on Sergio's comment, I would suggest the PMO needs to figure out what exactly it wants to be excellent at. The PMO should have a set of core competencies that cannot be delegated or outsourced. Saving Changes...
Haley ChurchProgram Manager| Nike Inc.Portland, Or, United States
So what I'm hearing is clarity, clarity, and clarity :)
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1 reply by Stéphane Parent
Jul 26, 2017 12:45 PM
Stéphane Parent
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Which, unfortunately, is easier said than done. :(
Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
Jul 26, 2017 12:41 PM
Replying to Haley Church
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So what I'm hearing is clarity, clarity, and clarity :)
Which, unfortunately, is easier said than done. :( Saving Changes...
Haley ChurchProgram Manager| Nike Inc.Portland, Or, United States
Exactly, Stephane. It's been a real opportunity Saving Changes...
