Hi Mahalmadane,
One of the techniques I have used to develop active listening skills is called "Parroting". Once the person is through speaking you repeat back to them, what you heard them say, in your own words and confirm that is what they said.
I also like to focus on what the person is saying, not how I am going to reply.
Good Luck.
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1 reply by Mahalmadane Touré
Aug 01, 2017 9:26 AM
Mahalmadane Touré
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Thanks a lot for your help dear Susan.
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Madeline HarrisVice President, Senior Project Manager Comerica Securities| Comerica BankBloomfield Hills, Mi, United States
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
- Face the speaker, make eye contact - Be attentive - Keep an open mind - Listen attentively, picture what the speaker is saying - Don't interrupt or impose your own solutions - Clarify if needed, when the speaker pauses - Pay mind to nonverbal cues
Thanks a lot for your help my dear friend Mr Andrew.
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Mahalmadane TouréEngineer| National Headquarters of Geology and Mines of Mali (Bamako)Mali
Aug 01, 2017 8:38 AM
Replying to Susan Reilly
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Hi Mahalmadane,
One of the techniques I have used to develop active listening skills is called "Parroting". Once the person is through speaking you repeat back to them, what you heard them say, in your own words and confirm that is what they said.
I also like to focus on what the person is saying, not how I am going to reply.
Good Luck.
Thanks a lot for your help dear Susan. Saving Changes...
Mahalmadane TouréEngineer| National Headquarters of Geology and Mines of Mali (Bamako)Mali
Thanks for your help dear Madeline. Saving Changes...
Mahalmadane TouréEngineer| National Headquarters of Geology and Mines of Mali (Bamako)Mali
Aug 01, 2017 8:54 AM
Replying to Drew Craig
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- Face the speaker, make eye contact - Be attentive - Keep an open mind - Listen attentively, picture what the speaker is saying - Don't interrupt or impose your own solutions - Clarify if needed, when the speaker pauses - Pay mind to nonverbal cues
You need to keep focused on what you hear, trying to avoid letting your mind go
If your mind remains in one idea or phrase, ask to repeat the idea
Never assume what the other means, if you have doubs, ask!
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1 reply by Mahalmadane Touré
Aug 02, 2017 10:21 AM
Mahalmadane Touré
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Thanks for your help Mr Ruben
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Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Are you married? That could help you...Key is: when the other is speaking do not try to understand what she/he said, just listen carefully.
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1 reply by Mahalmadane Touré
Aug 02, 2017 10:23 AM
Mahalmadane Touré
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Thanks for your help my dear friend Sergio. And by the way I am not married.
Thanks for the reference to TEDTalk very good.
Active listening you need to be in that conversation, not on some other problem or texting. Maybe basic but you probably know of many who do it!
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LORI WILSONRETIRED - Technical Project Manager| RETIRED - LifePoint HealthClarkston, Wa, United States
Hello Mahalmadane: I love active listening, but is not always easy for me to do. Some tips from me are similar to my peers: eye contact, relaxed attention, open mind, no interruptions, not solving, wait, think about the other persons feelings as they share them with you, get feedback. This builds relationships, creates new open ways of thinking, diffuses emotions and helps PM's avoid costly errors. Listening can improve work quality and boost productivity, poor listening leads to innumerable mistakes.
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1 reply by Mahalmadane Touré
Aug 02, 2017 10:27 AM
Mahalmadane Touré
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Thank you very much dear Lori for your help. I really appreciate it.
