Andrey GrubinPMP, PMI-ACPBrooklyn, Ny, United States
How effectively you handle communication in challenging situations? How you engage with others and demonstrate good sense and judgement and able to use language effectively? Saving Changes...
Jim BrandenSenior Project Manager| Retired from UNC Charlotte - IT Services - PPMOCharlotte, Nc, United States
Sep 14, 2017 7:39 AM
Replying to Sergio Luis Conte
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Speak with truth and candor. It is inside the values of the company I am working today and while it sounds quit poetical to me is the way that worked for me along the years.And remember: reality is matter of perception. A problem is a gap between perceived reality and desire reality. And it counts for you too.
Sergio, may I quote you? "And remember: reality is matter of perception. A problem is a gap between perceived reality and desire reality. And it counts for you too."
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1 reply by Sergio Luis Conte
Sep 22, 2017 10:48 AM
Sergio Luis Conte
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thank you very much Jim. I'm proud that you have quoted me.
Saving Changes...
Jim BrandenSenior Project Manager| Retired from UNC Charlotte - IT Services - PPMOCharlotte, Nc, United States
Sep 14, 2017 11:57 AM
Replying to Stéphane Parent
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I favour one-on-one communication, preferably face-to-face, in all situations. Meetings do not build the same rapport.
Plato receives credit for saying, "You can learn more about a person by playing a game with them for one hour, than you can learn by working with the person for a year." This is one reason ice-breakers help with kickoff meetings!
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1 reply by Stéphane Parent
Sep 22, 2017 10:48 AM
Stéphane Parent
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It's hard to dispute Plato, Jim.
What I like most about ice-breakers is that they are great to build trust. Don't forget: ice-breakers are not just for teams. Use them in your one-on-one meetings as well.
Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
Sep 22, 2017 10:44 AM
Replying to Jim Branden
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Plato receives credit for saying, "You can learn more about a person by playing a game with them for one hour, than you can learn by working with the person for a year." This is one reason ice-breakers help with kickoff meetings!
It's hard to dispute Plato, Jim.
What I like most about ice-breakers is that they are great to build trust. Don't forget: ice-breakers are not just for teams. Use them in your one-on-one meetings as well. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Sep 22, 2017 10:42 AM
Replying to Jim Branden
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Sergio, may I quote you? "And remember: reality is matter of perception. A problem is a gap between perceived reality and desire reality. And it counts for you too."
thank you very much Jim. I'm proud that you have quoted me. Saving Changes...
Jim BrandenSenior Project Manager| Retired from UNC Charlotte - IT Services - PPMOCharlotte, Nc, United States
Thanks for asking a narrow question "with your team". Style as a label implies a choice for the occasion. Even with my team, I change my style “as appropriate” to the occasion.
During Initiating and Planning, the style maintains an open and curious tone. “Treat me like Santa Clause; ask me for anything; I promise you nothing!”
During Executing and Monitoring / Controlling, the style becomes factual and direct. Three standard messages for the team members: 1-You are authorized to begin X. 2- Keep doing X. 3-Stop doing X. Two standard messages for the Sponsor (and my supervisor) 1-Everything is great (get off my back). 2-I need your decision or help.
During closing, the style again asks questions, (1) seeking approval and acceptance by the Sponsor, (2) about lose ends, (3) lessons learned, (4) etc.
In all cases, before I send the communication I ask myself, “What is the desired behavior resulting from this successful communication?”
My three litmus tests for successful communication:
Test #1 – did the recipient physically receive the message? (Did she / he ‘get’ it?)
Test #2 – did the recipient intellectually understand the message? (Did she / he “get it”?)
Test #3 – did the recipient produce the desired behavior?
YES = success NO = message sender’s failure! Saving Changes...
Andrey GrubinPMP, PMI-ACPBrooklyn, Ny, United States
