You have a team member who is not meeting his commitments, what do you do?
Andrey GrubinPMP, PMI-ACPBrooklyn, Ny, United States
What techniques I could use after I discover that one of my team members keep agreeing on time lines, but he does not communicate he will not meet those dates until the 11th hour (I mean just before the day)? Saving Changes...
Check the below situations. May not be in the same context. There could be various reasons.
Is he having different plans in mind? Yes. if he is not willing to stay for more time. Of course this applies if started recently. Is he satisfied with the job itself? Does he require help to do estimations? That may be scaring him. Try adding buffer to his estimates by your experience with his work style and build the plan. Try other estimators otherwise.
If he is like that by nature then all efforts will be helpless. I am sure as a PM you may have applied few possible ways mentioned here. It is your practical call now to address this. Saving Changes...
RAJESH K LProject Manager, PMP| Bharat Electronics, Bengaluru, IndiaBengaluru, Karnataka, India
In my view HR should intervene. Probably the person is having some personal issues which is preventing from meeting his commitments. Key is to understand the root cause. Saving Changes...
Through communication and feedback. Is the team member clearly understand the work what he need to do and you get the confirmation through feedback. Saving Changes...
LORI WILSONRETIRED - Technical Project Manager| RETIRED - LifePoint HealthClarkston, Wa, United States
Hello Andrey: I like to sit down with the person and ask them what is going on, what level of confidence do they have in this project, what do they think needs to happen for the project to be successful, what are reasonable timelines to complete tasks, etc. Find out what is going on at the root level. Saving Changes...
Raed AweinaDirector of Programs| Flatter Inc.Washington, Dc, United States
I tried standups on non-agile projects and have seen it successful in managing schedule and deliverables on daily basis. Frequent communications eliminate surprises. Saving Changes...
DORA LUZ MejiaCEO| IT ExploreEnvigado, Antioquia, Colombia
I would suggest open conversation and start with him not with your vision and your observator. Coach the team member understanding what is h appening around himself. THe growth method is algo a good way to discover and the score method to analyse the posible cause and define new actions. Saving Changes...
I have come across this situation before where the person in question over promised and under delivered due to them over extending themselves but also been unable to deal with minor issues and these issues snowballing. Also a lot to do with procrastination by person leading to paralysis of their ability to do their job and thus not being able to deliver. A Project Manager needs to be able to identify this at an early stage but if it to far gone in a project then they should be budded up with a more experienced Project Manager who can give them new tools and techniques to do their job. Saving Changes...
DORA LUZ MejiaCEO| IT ExploreEnvigado, Antioquia, Colombia
manage a trusty and transparent conversation with the team member. suggest using difficult conversations aproach: starting with the other story. Saving Changes...
What I did in the past in the same scenario Andrey Grubin, was to speak with this team member's manager and slate a daily touchbase meeting just to follow up on action items and it worked!!! Saving Changes...
