Do you ever face conflict in managing project? How do you solve it? Is PMBOK as your reference ?

Estimating Work Breakdown Structures (WBS)

Br. Ts. PUI CHEE KHIAN PMP®, PMI-RMP®, PMI-SP, CCPM (CIDB), MBA, MPM® CPE, FAAPM, FCILG, MPMI, | CPE, FAAPM, FCILG, MPMI, MMSSA, MMIM, AMIVMM, CM(ACPM) Kuching, Sarawak, Malaysia

Glad if one could share their real life experience which I believe conflict is inevitable in a project management. Within a project's environment, conflict may yield dysfunctional outcomes. In situation where a collaborative approach is not possible, PM must then revert to other active management styles for handling conflicts such assertiveness, accommodation, avoidance or compromise.

Which strategy you engage in conflict management at your workplace? Thank you for sharing.

PUI

Posted: Oct 20, 2017 12:12 PM

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Br. Ts. PUI CHEE KHIAN PMP®, PMI-RMP®, PMI-SP, CCPM (CIDB), MBA, MPM® CPE, FAAPM, FCILG, MPMI, | CPE, FAAPM, FCILG, MPMI, MMSSA, MMIM, AMIVMM, CM(ACPM) Kuching, Sarawak, Malaysia

Oct 21, 2017 7:49 AM

Replying to Brenda Phillips

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My personal approach that has served me well is one of calm objectivity. Typically, conflict involves emotion. So, I engage to focus on the facts and data. I think it's important to first de-escalate when emotions are high, so parties can focus on the mutual objectives.

Hi Brenda, I agreed with your opinion that EQ should be ingrained as key consideration to optimise a better conflict resolution outcome. Thank you so much for the advice.

Posted: Oct 22, 2017 12:47 PM

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Do you ever face conflict in managing project? How do you solve it? Is PMBOK as your reference ?

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