Project Management

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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
I have been in construction for going on 20 years now. From an apprenticeship I rose up to a Project Manager. Going on 3-4years now I have been doing Project Management full time and all my experience in that is from school, classes, online learning, and years of field work.

I have seen in my studies that there are some things I believe would be really effective if utilized in the construction field (e.g. PM styles like agile for instance) but I have yet to see anything really utilized. I know first hand how hard it is to get construction to adapt to change, but I am wondering if it is just my experience or if others have seen what I am saying in that “Project Management in construction” is nothing like what I read and study or seen others doing.

I utilize my toolbox of PM for myself because I wouldn’t know where to start to try to change it, but I am wondering if it is either I have just been on a rough side of an industry that refuses change and hates it in general or if others have seen it as well.

I appreciate the feedback/conversation
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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
Nov 13, 2017 8:03 AM
Replying to Stéphane Parent
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PMI does offer the Construction Extension to the PMBOK.
I will look into this. Thank you
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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
Nov 13, 2017 11:16 PM
Replying to Jenny Arntzen
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Hi Steve, I was motivated to get PMP certification from my experiences managing residential renovations.

My sense is that the field of construction is not particularly well-organized according to PMI PMBoK or Agile practice standards and frameworks. My observations are that project management is generally ad hoc, individual, and based on historical norms.

There was a recent article discussing the persistent productivity gap in construction and the burgeoning market for project management software in construction. Construction Drive put out an article describing this issue

https://www.constructiondive.com/news/con-...ufacton/505281/

In answer to your question, I believe there is a great deal of work that could be done to improve project management practice standards and frameworks, as a combination of at least waterfall and agile techniques, in construction.

In response, I have been working with a contractor of a small residential construction company who is keen to apply project management in his company. We have been developing a product/service package that would make project management software and skill development available to small and medium sized contractors, who normally do not have access to these kind of management approaches.

My feeling is that the productivity gap is found in efforts to apply rigid accounting based methodologies to construction projects, which, despite being governed by plans and schedules, actually give rise to complex phenomena that require daily, minute decision-making that aggregate to either a successful project overall or scope, schedule, budget overruns and quality deficiencies.
I couldn't agree more, and thank you for giving me your views
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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
I am not talking about having a stand up and scrum master. I hope I didn't steer you wrong in my intent. I am noticing a lack of formal/standardized PM principles in my industry, and was wondering if others did.

Personally I utilize tools from agile adapted to myself, job, and situation. If anything I don't believe any industry should use one practice I see them as tool to be utilized when needed. I just don't believe it is utilized in construction is all and was wondering if others noticed.
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1 reply by Jenny Arntzen
Nov 14, 2017 11:42 AM
Jenny Arntzen
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As I began my studies in project management I immediately recognized the usefulness of process groups and knowledge areas. However, I also immediately started working on a rolling wave approach because I saw the wastefulness of developing detailed estimates for projects that were, at best, an imagined ideal scenario designed to win the contract rather than a realistic, immediate, actionable plan.

It is refreshing to have this conversation and see if we can't work together to change industry practices. There are huge productivity improvements to be realized, in addition to safety, accountability, and trust.
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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
Nov 13, 2017 11:42 PM
Replying to MARK A ANNUNZIATA, Sr
...
Steve-
I really enjoy reading responses from IT Guys about the application of their processes to our Industry.
Unfortunately, they fail to understand the complexity and dangers inherent in our decision making on our Projects. We all deal with serious MAJOR problems on a daily basis (referred to as the daily OH S***) and the environment we practice in is so far removed from the IT workplace.
In my experience, when it is 120-130F outside, I ask myself "did my CM make the best decision based upon the situation, or was his thought process influenced by his extreme exposure?". The Complexity of what we do is not readily explained to the IT guy with a Phd in Process, working in the air conditioned office space, with No Safety risks or Exposures (except for those pesky paper cuts)....
My Opinion.
M
Amen. I was just explaining I was asking about PM standards/practices as a whole missing from our industry. Not really whether we are riding an agile train or not.

I want to make steps to help my company grow because I think it would help, I initially was curious if it was an industry thing or not if that makes sense
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Which is unfortunate, Mounir. I realize things don't fit quite as neatly in different industries. We need to take as much responsibility as PMI for making certifications relevant and germane to each and every industry.
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Jenny Arntzen Project Manager, Change Management Consultant| JA_PM Independent Consulting Vancouver, British Columbia, Canada
Nov 14, 2017 8:13 AM
Replying to Steve Ramsdell
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I am not talking about having a stand up and scrum master. I hope I didn't steer you wrong in my intent. I am noticing a lack of formal/standardized PM principles in my industry, and was wondering if others did.

Personally I utilize tools from agile adapted to myself, job, and situation. If anything I don't believe any industry should use one practice I see them as tool to be utilized when needed. I just don't believe it is utilized in construction is all and was wondering if others noticed.
As I began my studies in project management I immediately recognized the usefulness of process groups and knowledge areas. However, I also immediately started working on a rolling wave approach because I saw the wastefulness of developing detailed estimates for projects that were, at best, an imagined ideal scenario designed to win the contract rather than a realistic, immediate, actionable plan.

It is refreshing to have this conversation and see if we can't work together to change industry practices. There are huge productivity improvements to be realized, in addition to safety, accountability, and trust.
avatar
MARK A ANNUNZIATA, Sr VP/EXPERT CONSULTANCY TO THE CONSTRUCTION INDUSTRY| ROMAN STRUCTURES, INC WELLINGTON FL Dammam, Eastern Province, Saudi Arabia
Steve and Jenny-
Jenny, I wish you the best at your efforts to drag your practices into the Digital World and the IoT.
I have pushed municipalities and General Contractors for the past 7 years to adopt Construction Management Software.
1) In the municipal arena, we just could not push the process past the budgeting stage. The KPI's and Management dashboards were not preferred by middle managers and senior managers. They simply did not want their performances assessed in a quantifiable manner. It is extremely difficult to assess specific performance at both the Project and Program level without these Management Dashboards......
2) In the private arena, I had the same roadblocks. I could not convince Owners/CEO's to spend the $$ to arm our PM's in the field with Tablets and Management Software. They refused to accept the concept that the efficiencies gained in the field, and the Dashboard information to Sr Management was well worth the trade off that some tablets would be lost or broken in the field.
3) A comment on the available software- In my Public (Municipal) searches and interviews with the major software suppliers as part of a selection committee, I discovered some programs that would work for us. However, I was extremely disappointed in the Products and the Companies that presented them. Some of these require steep staff learning curves and my Quest was to identify a Program that would be intuitive to the lowest common denominator in our admin staff.
While we did settle on a program, I am not yet convinced that the Vendors in this field have their act together. Most require training and all have online complaints..............
Good Luck!
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1 reply by Steve Ramsdell
Nov 17, 2017 9:22 AM
Steve Ramsdell
...
On this mission I am beginning... I see the Vendors as going to be one of my biggest hurdles. I could write a manifesto why, but wanted to let you know I fully agree
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Jenny Arntzen Project Manager, Change Management Consultant| JA_PM Independent Consulting Vancouver, British Columbia, Canada
Mark, thank you for your hard work in this area.

It is very helpful to hear your experiences. A comprehensive digital management system can only work if everyone is agreed with having project data integrity and transparency. This does not work if anyone has something to hide. The entire system depends on effective planning and estimating processes, including verifying estimate data so that it reflects a realistic assessment of the work. It is very easy to lose track of data if everyone is not on board. Incomplete data is not useful for decision support, planning, or comparing Actual to Estimate.

There is an argument to be made that the cost of controlling and managing project work within, say, 10% of baselines pays for the expenditure of investing in managing the work with a digital management system. In our field studies (admittedly modest scale) we were able to show a dramatic reduction in discrepancy between Estimate and Actual when we used our system. We found our clients expressed a high degree of satisfaction with project outcomes, even when there were unexpected increases due to unforeseen water leakage and rot discovered after the project got underway. These were the two greatest savings we identified: 1) reduced scope changes, reduced schedule and cost overruns, improved quality; and 2) reduced stakeholder management due to project overruns, better informed clients, timely payments, and deliverables meeting or exceeding expectations.

Our investigations into available software is that they fall into two categories: 1) accounting based, high initial set up requirements, rigid management structures for managing and manipulating the data, not PM based; 2) highly detailed schedule-based applications that do not allow for database inputs, ie. numbers have to be added separately to generate financial summaries of project activities. We also noticed the amount of 'trouble' existing systems require to become trained and comfortable using the system. When you are working with people who are coming from a world of word processing and spreadsheets to manage projects, these systems are beyond their comfort or interest levels.

What I have concluded is that applying a digital management system to the field of construction must incorporate development of project management practice standards and frameworks while at the same time increasing digital literacy. I believe a database has to be at the core of the application, but I also believe project management practice standards and frameworks, in the form of work process mapping, has to be part of the system. In this way, the use of digital construction management systems contributes to improving overall practice standards and frameworks in the field (ie. willingness to be transparently accountable) while, at the same time, providing real-time project data for decision support, iterative planning, and maintaining baseline margins.
avatar
Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
Nov 15, 2017 12:12 AM
Replying to MARK A ANNUNZIATA, Sr
...
Steve and Jenny-
Jenny, I wish you the best at your efforts to drag your practices into the Digital World and the IoT.
I have pushed municipalities and General Contractors for the past 7 years to adopt Construction Management Software.
1) In the municipal arena, we just could not push the process past the budgeting stage. The KPI's and Management dashboards were not preferred by middle managers and senior managers. They simply did not want their performances assessed in a quantifiable manner. It is extremely difficult to assess specific performance at both the Project and Program level without these Management Dashboards......
2) In the private arena, I had the same roadblocks. I could not convince Owners/CEO's to spend the $$ to arm our PM's in the field with Tablets and Management Software. They refused to accept the concept that the efficiencies gained in the field, and the Dashboard information to Sr Management was well worth the trade off that some tablets would be lost or broken in the field.
3) A comment on the available software- In my Public (Municipal) searches and interviews with the major software suppliers as part of a selection committee, I discovered some programs that would work for us. However, I was extremely disappointed in the Products and the Companies that presented them. Some of these require steep staff learning curves and my Quest was to identify a Program that would be intuitive to the lowest common denominator in our admin staff.
While we did settle on a program, I am not yet convinced that the Vendors in this field have their act together. Most require training and all have online complaints..............
Good Luck!
On this mission I am beginning... I see the Vendors as going to be one of my biggest hurdles. I could write a manifesto why, but wanted to let you know I fully agree
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Steve Ramsdell PM I| Bergelectric Queen Creek, Az, United States
This idea I had has grown so fast even on here I am surprised. I posted a poll question before starting this thread, and generically speaking, I am seeing it is 50-50 right now on the tempature of the field and "PM"

I posted a response on it to a question I wanted to share with all of you, because I think it was relevant. My initial intent was to just see if I was alone, I am not, but I do see what started all this in the first place... Misunderstanding.

I believe I run into it in my work because they don't understand the "PMI" aspect, or implementation of adapted practices and styles I have learned.

Here I believe I was probably the cause, not expressing or describing well enough... so I wanted to apologize for that.

any way here is my response from a question proposed off that poll I made

"I can answer this pretty easily, and I am glad you went this road because it wasn't just this poll where the conversation went this direction.

So a little back story...

I stumbled across PMI. I was doing "project management" before I ever even knew it really was a thing. When I found out it was a thing however I dove in deep. I was reading everything I could, webinars, studies, taking classes, it appealed to me as a person and incorporating that into work was a great idea to me.

I was so far down the rabbit hole when I came back educated, I had these blinders on believing words like Agile, Scrum, Sprint, Stakeholder, Work Breakdown Structures, and Risk Assessment were in everyone's vocabulary.

I was astounded to find the exact opposite. Working for 2 different contractors over the last few years I have yet to find another in my industry.

I found that odd.

I loved the processes, and as I tried finding more tactics tailord/adopted for construction I was finding not only was I not seeing this in real world instances, the project management field as a whole drops off very quickly. aggressive pursuit of knowledge lead me to "construction management", and that's when I pulled back, because I had an idea.

I have had some real success tweaking the things I have learned to what I do. The thing is I can't really explain my personalized "sprint" being my own "Scrum Master", and how tweaking the Agile process I gathered very informative insights especially along the lines of productivity and efficiency.

Ultimately I would love to see something along the lines of a PMP-C(onstruction) certification offered, something to help establish a standard in the field, but on a micro scale I want to incorporate how I have been doing things on my projects into even the company level.

I have a lot of ideas, and when I have demonstrated what I am doing and what it produced as far as useful data to make more informed decisions around, and actual deliverables to others, mainly my management, they like the concepts, ideas and theories of what I am doing, I just feel as though there is too far of a gap between this style I am building in it's infancy, and the industry norms.

Having more people on board would help me tweak the style I am building, gathering input from others, and adding in or deleting steps/procedures/tactics/ideas I am/am not using.

Before I began all that....I thought why not engage a community of "PMI focused" if you will project mangers, to gauge where things are at on a more macro scale to help me determine my approach.

What I found interesting is these "PM's" have wanted to give me more of their opinion on things like the "Agile Manifesto" and official definitions of terminology, then the input I was looking for like approaches they have used or their company uses or stories of going from an old way to a new, or even if it is a good/bad idea.

I blame myself, maybe I didn't frame it right. Regardless... My want to help my industry evolve will continue, this is now just a "project" I have to continue working on."
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1 reply by Jenny Arntzen
Nov 17, 2017 11:21 AM
Jenny Arntzen
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Hi Steve, It does feel like a bit of a wilderness out there when it comes to adopting or adapting PMI practice standards and frameworks to the field of construction. I appreciate your efforts.

There is a steep learning curve to acquire these skills and values in the beginning. However, there is great potential to realize the benefits over time, in the form of satisfactory project outcomes, increased safety, and improved profitability especially for small to medium sized construction companies.

I think you are on an interesting path, the see about PMI certification for construction. That would contribute to resolving at least some part of the problem.
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