Project Management

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Starting out in CRM

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Alex Berry Atlanta, Ga, United States
Does anyone know the best path to take in moving their career into the CRM arena? I have an MBA currently and took a class in CRM and am fascinated with the technology, marketing, and sales that combine to form CRM. I work as a computer network engineer now and wanted to know if anyone has made this transition recently.

Thanks in advance,

Alex
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Mark Price Perry Business Driven PMO Evangelist| BOT International Orlando, Fl, United States
Dear Alex, one of the best ways to move into a career in the CRM arena is to work for a CRM solutions provider. Depending upon your skills and desires, any number of marketing, sales, sales-support, or services positions would give you a great deal of exposure to the CRM market, technologies involved, and value to customers. After, you could also pursue opportunities on the customer/user side. Good luck. -- Mark Perry, VP of Customer Care, BOT International

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