Does anyone know the best path to take in moving their career into the CRM arena? I have an MBA currently and took a class in CRM and am fascinated with the technology, marketing, and sales that combine to form CRM. I work as a computer network engineer now and wanted to know if anyone has made this transition recently.
Thanks in advance,
Alex Saving Changes...
Mark Price PerryBusiness Driven PMO Evangelist| BOT InternationalOrlando, Fl, United States
Dear Alex, one of the best ways to move into a career in the CRM arena is to work for a CRM solutions provider. Depending upon your skills and desires, any number of marketing, sales, sales-support, or services positions would give you a great deal of exposure to the CRM market, technologies involved, and value to customers. After, you could also pursue opportunities on the customer/user side. Good luck. -- Mark Perry, VP of Customer Care, BOT International Saving Changes...