Project Management

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PMO responsibility question

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Hong Wei IT Project Portfolio Director| ClubCorp Allen, Tx, United States
Is your PMO responsible for checking the accuracy and completeness of the stage gate deliverables content? For example, for data conversation/data migration, does PMP check at every data validation testers to see whether their data conversion is completed and accurate or do you just check whether they have provided the signoff & testing evidence and simply trust their signoff. I am just curious what are the common practice of the PMO and what level do you check? In the PMO I have been in, we basically just check whether Project team has provided the documentations that defined at each stage and approvals/signoff but don't check whether they have tested enough data to draw the conclusion. What is the common PMO best practice?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
As you know a critical activity in project management is Validate Scope. It is critical to project success because in that activity you, as project manager, demonstrate that the project has created the product as defined. That is performed after performing quality control activity. In your statement there is a critical component that belongs to culture: trust. It is a component inside the organizational culture, not the project environment culture by itself. Trust will impact in things like to perform micro-management or not. Believe me that I know about what I am writting because to change that component we started time before an initiative to implement Covey´s "Speed of Trust". The only thing a PMO has to do (not a PMO level while it could depends on the type of PMO) is to put focus on activities performed regarding if the activity has been performed as planned (quality assurance) and has been completed as required.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Hong -

PMOs come in many flavors, but those which perform a governance & gating function on projects will check that established processes or enterprise standards are being adhered but will not usually get into a review of the quality of the deliverables themselves as they may not possess the domain and technical expertise to do so, especially when dealing with a large, diverse portfolio of projects.

As Sergio indicates, in most cases I've seen, the QC function is performed either by someone else within the project team or (in the case of a functional or matrix structure) by a more senior person within the producing team member's functional department.

Kiron
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
IT depends on the role of PMO. It can be supportive, directive and controlling. I did experience such a controlling and directive PMO.
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Hong Wei IT Project Portfolio Director| ClubCorp Allen, Tx, United States
Thank you so much for everyone's answer! It helped to confirm my understanding of the PMO function!
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
As explained by Sergio and Kiron, reviewing the deliverables gets into the quality checking function, which is usually tied to the product life cycle, not the project life cycle.

In our case, the Product Management Office - not the Project Management Office - is responsible for validating delivered scope.

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