Project Management

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What method should buyers use to monitor seller's performance ?

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Tam Nguyen Annandale, Va, United States
What method should buyers use to monitor seller's performance?
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Anonymous
There is no method - there are tools and techniques
You will monitor quality - using various quality guidelines and tools
You will monitor cost - using cost control and EVM tools and techniques
You will monitor schedule - using schedule control and EVM as well tools and techniques
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SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India
Buyer can measure the performance of Seller on these given points

• Cost
• Buyer-Seller Contact Response Time
• Quality of Service or Products.
• Order defect rate
• Pre-fulfillment cancel rate
• Late shipment rate
• Policy Violations
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Performance should be measured against the contractual requirements.

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