Project Management

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What should be the formal position for the person hired to define, implement, monitor implementation and improve the PMO framework in a company?

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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Here it is the context: an EPC company with 200 employees and multimillion $ projects in energy sector, without an established standardized way to manage and control projects. The company needs not only to become more transparent towards its clients, but also towards its shareholders who are still decisive and are main stakeholders in finding clients and future projects in the market for the company. The company realized it should go internationally to increase its opportunity in the market. Therefore, to increase significant its capability and predictability it intends to establish a PMO and bring in an external seasoned PM with proven track record in having done so.

What in your opinion should be the formal position and job title of the newly hired and who should him report to so that defining, establishing and implementing a PMO to be a success. Who should in your opinion report to this person, if any?
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 07, 2017 10:41 AM
Replying to Stéphane Parent
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Ideally, you want the position to report to a CxO, preferably the COO.
Thank you! I agree.
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 06, 2017 7:03 PM
Replying to Deepesh Rammoorthy
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Okay first of all , out of the three types of PMO, Supporting , Controlling and Directive, this job profile fits the leader of a Directive PMO .

A Directive PMO actually "takes over" the projects by providing the project management experience and resources to manage the project.

As organisations undertake projects, professional project managers from the PMO are assigned to the projects. This injects a great deal of professionalism into the projects, and, since each of the project managers originates and reports back to the directive PMO, it guarantees a high level of consistency of practice across all projects.

This is effective in larger organisations that often matrix out support in various areas, and where this setup would fit the culture.

So therefore in this case I would propose that the leader of this new Organisation be called the PMO Director .

The Director would have 1) Program Managers working underneath who will manage programs where similar projects would be grouped into the one bucket

2) Project Managers and Project Coordinators will report into Program Managers

3) There will be PMO Resource coordinator(s) working across programs
Thank you for your detailed response. Indeed, this PMO is expected to cover all three functions.
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 06, 2017 1:41 PM
Replying to Janice Grier
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I agree with Sromon the PMO should have a VP title. Depending on how many people you are hiring maybe a director and a couple of Senior Project Managers could round out the department.
Thank you for sharing your practice!
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 06, 2017 2:03 PM
Replying to Kiron Bondale
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If you want to be really ambitious, I'd go with CPO - Chief Project Officer.

Kiron
Thank you Kiron. I have to admit that I have never heard so far about a Chief Project Officer. That perhaps the practice of project management in Romania is only now maturing. By analogy with a Chief Operating Officer I may identify the area of responsibility, however I would have to think about the border between the COO and a CPO. How would you define each ones area of responsibility and how would you draw the border?
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1 reply by Kiron Bondale
Dec 07, 2017 2:28 PM
Kiron Bondale
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Alina -

Project work is the main lifeblood of an EPC firm, so the CPO title is very relevant. A COO would focus on operations (i.e. all that is not project work). As such, there would be no overlap in responsibility between the roles but there would be a strong relationship between them as the work done by the CPO's organization would rely on the operational support of the COO's organization and the outcomes of projects would impact the COO's organization.

Kiron
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 06, 2017 2:34 PM
Replying to Sergio Luis Conte
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First of all, the PMO must be created because it will solve an strategical problem. Then, the first thing to do is to define if portfolio/program/project management functions will be a component inside the organizational functions and then a strategical component. Second, if you define that those functions must exists then you must define if a physical business unit (a PMO) deserves to be created or those functions will be located into other physical business unit. After your organization decided all that put the name you want. For example, "The Matrix" to the business unit and "Neo" to the head of that office.
Thank you Sergio. Very good point on the fit of this position with the strategy ! You noticed well that program and project management function is a strategic one since the company needs to increase its ability to stay in market (control plus predictability), but also to enter new markets outside Romania. Therefore the position is strategic.
I agree that a name is just a name, in the end the name is a convention made and understood by the interested stakeholders; however, in Romanian culture, this name should convey enough formal authority to support the endeavor of a PMO implementation. It is with great interest that I read the answers and see the general practice. Thank you again!
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2 replies by Alina Florea and Sergio Luis Conte
Dec 07, 2017 2:18 PM
Sergio Luis Conte
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Your mission, if you decide to accept it, is to change the culture. Organization culture. If not then forget about to start a PMO.
Dec 10, 2017 12:49 PM
Alina Florea
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Very well pointed out! Indeed, this is the final mission.
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Alina Florea Management Performance Coach| Alina Florea Coaching | alinaflorea.net Bucuresti, Romania
Dec 06, 2017 3:38 PM
Replying to Sante Delle-Vergini, PhD
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Kiron is right, but alas these roles are very few and far between. Invariably it's the CIO or COO that gets involved in this, or a VP of some sort.
Thank you, Sante! Noted.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Dec 07, 2017 12:35 PM
Replying to Alina Florea
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Thank you Sergio. Very good point on the fit of this position with the strategy ! You noticed well that program and project management function is a strategic one since the company needs to increase its ability to stay in market (control plus predictability), but also to enter new markets outside Romania. Therefore the position is strategic.
I agree that a name is just a name, in the end the name is a convention made and understood by the interested stakeholders; however, in Romanian culture, this name should convey enough formal authority to support the endeavor of a PMO implementation. It is with great interest that I read the answers and see the general practice. Thank you again!
Your mission, if you decide to accept it, is to change the culture. Organization culture. If not then forget about to start a PMO.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Dec 07, 2017 12:27 PM
Replying to Alina Florea
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Thank you Kiron. I have to admit that I have never heard so far about a Chief Project Officer. That perhaps the practice of project management in Romania is only now maturing. By analogy with a Chief Operating Officer I may identify the area of responsibility, however I would have to think about the border between the COO and a CPO. How would you define each ones area of responsibility and how would you draw the border?
Alina -

Project work is the main lifeblood of an EPC firm, so the CPO title is very relevant. A COO would focus on operations (i.e. all that is not project work). As such, there would be no overlap in responsibility between the roles but there would be a strong relationship between them as the work done by the CPO's organization would rely on the operational support of the COO's organization and the outcomes of projects would impact the COO's organization.

Kiron
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
I have seen CPO but only in the US, I am yet to see one in Australia.
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1 reply by Alina Florea
Dec 10, 2017 12:52 PM
Alina Florea
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Europe does not have this practice either. But I see the merit of the suggestion for a CPO position. Thanks.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
To add to Sergio's comments, it is necessary to change the culture or else this message will self-destruct.
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2 replies by Alina Florea and Stéphane Parent
Dec 07, 2017 6:48 PM
Stéphane Parent
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Good luck, Jim!
Dec 10, 2017 12:50 PM
Alina Florea
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Thanks a lot!
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