Dan BaleanOperations Mgmt.| 2089956 Ontario Inc.Cambridge, Ontario, Canada
Fire the Production and QA managers?
...
2 replies by Dan Balean and Rajeev Sharma
Dec 09, 2017 6:35 AM
Rajeev Sharma
...
Its better to do RCS thereafter sensible to move ahead with stern actions.
Rajeev
Dec 09, 2017 11:45 AM
Dan Balean
...
Sorry for the joke...
Determining the cause of the rework failure and taking corrective actions is the proper procedure, in my opinion.
Disciplinary action may follow but is not for the PM to decide.
Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
My first though is in line with @Dan (hehe). Project manager is accountable for all project activities. Quality activities are created to assure that the project creates the product/service/result as defined. Before quality activities Scope activities related to verify scope are executed. That is the moment where the stakeholders will not agree about you have created the product/service/result as defined. At the top of all these is the business analyst who is accountable for all related to product/service/result definition and acceptance. So, while the project manager must answer for the situation you stated people assigned to QA activities are the first line of fire to avoid this situations. And no matter the type of project life cycle approach/process you are using. Saving Changes...
Well before anyone is fired, investigate the cause.
...
1 reply by Riyadh Salih
Dec 09, 2017 6:29 AM
Riyadh Salih
...
Yes Sante I agree with you, I don't think firing would be aligned with Pmbok guide or we assume that the pm in functional organisation so he has no power to fire
Can the pm go to the sponsor
Would trend analysis help more
Well before anyone is fired, investigate the cause.
Yes Sante I agree with you, I don't think firing would be aligned with Pmbok guide or we assume that the pm in functional organisation so he has no power to fire
Can the pm go to the sponsor
Would trend analysis help more
...
2 replies by Sante Delle-Vergini, PhD and Sergio Luis Conte
Dec 09, 2017 6:39 AM
Sergio Luis Conte
...
@Riyadh, I assumed that @Dan comment was a joke. Because if we do not take it as a joke then the first person to fire is the project manager. To fire people does not solve any problem. In fact, it will deepen the problem. I know that. Returning to the point it is clear that quality control process is not working. That is the place where you have to check. Obviously it is most efficient to put a good quality assurance process in place to avoid rework but because you statement quality assurance is not in place.
Dec 09, 2017 7:11 AM
Sante Delle-Vergini, PhD
...
The PM could go to the sponsor, but this is not the first action. The first action must be to investigate the cause which it appears begins with the quality personnel.
Saving Changes...
Rajeev SharmaPrincipal Consultant | Strategy, EA CoE | Digital Transformation, AI and Gen-AI| Tech MahindraGurgaon, Haryana, India
Dec 08, 2017 10:54 PM
Replying to Dan Balean
...
Fire the Production and QA managers?
Its better to do RCS thereafter sensible to move ahead with stern actions.
Rajeev Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Dec 09, 2017 6:29 AM
Replying to Riyadh Salih
...
Yes Sante I agree with you, I don't think firing would be aligned with Pmbok guide or we assume that the pm in functional organisation so he has no power to fire
Can the pm go to the sponsor
Would trend analysis help more
@Riyadh, I assumed that @Dan comment was a joke. Because if we do not take it as a joke then the first person to fire is the project manager. To fire people does not solve any problem. In fact, it will deepen the problem. I know that. Returning to the point it is clear that quality control process is not working. That is the place where you have to check. Obviously it is most efficient to put a good quality assurance process in place to avoid rework but because you statement quality assurance is not in place. Saving Changes...
Yes Sante I agree with you, I don't think firing would be aligned with Pmbok guide or we assume that the pm in functional organisation so he has no power to fire
Can the pm go to the sponsor
Would trend analysis help more
The PM could go to the sponsor, but this is not the first action. The first action must be to investigate the cause which it appears begins with the quality personnel. Saving Changes...
Mansoor MustafaSenior PM| Government DepartmentRawalpindi Punjab, Pakistan
Agree with Sante, investigate the cause and take appropriate action toavoid future happening. Saving Changes...
Dinah YoungProject Manager / Software Asset Manager| Prince William CountySpringfield, Va, United States
You need to start by doing a root cause analysis. The rework may have been addressing the symptoms and not the true root. Saving Changes...
Anish AbrahamPrivacy Program Manager| University of WashingtonAuburn, Wa, United States
I think the PM should review the processes and procedures (Quality Assurance) and make changes if needed so that the cause of anticipated defects could be prevented. Anyway first investigate the root cause.
I agree with Sergio and Sante on this. Saving Changes...
