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Eligibility ID is not Exist

Saddam Rateb PM I| Assiut National Oil Processing Company Assiut, Assiut, Egypt

I payed the pmp exam fee yesterday and when i received the e-mail contains the PMI Eligibility ID, i entered my PMI Eligibility ID in the prometric, i received message says eligibility ID is not exist. i called our country prometric, he advised me to wait three business days, what is the problem and solution?

Posted: Dec 18, 2017 3:02 AM

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Ahmad Yahya CEO| ADAM - Agile Digital Assistant for Managers Putrajaya, Malaysia

could be that the eligibility id has not yet been pushed to the prometric system. just wait for couple of days and try again.

Posted: Dec 18, 2017 4:07 AM

Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia

Yes wait a little longer. The question probably should have been raised with PMI in the first instance.

Posted: Dec 18, 2017 4:12 AM

SHADAV MOHAMMAD ANSARI PMO| ITC INFOTECH INDIA PVT. Ltd. New Delhi, Delhi, India

Yes. You should wait for next two or three days. sometime it takes time to active id.

Posted: Dec 18, 2017 4:28 AM

Mansoor Mustafa Senior PM| Government Department Rawalpindi Punjab, Pakistan

Your ID information is not pushed to prometric system. May wait for few days and then rasied with PMI

Posted: Dec 18, 2017 5:01 AM

Rajeev Sharma Principal Consultant | Strategy, EA CoE | Digital Transformation, AI and Gen-AI| Tech Mahindra Gurgaon, Haryana, India

In cluttered IT systems, it may take a while to sync up data between various systems. PMI needs to publish their SLAs for better transparency and end user satisfaction.

Posted: Dec 18, 2017 7:18 AM

Najam Mumtaz Retired Lahore, Punjab, Pakistan

Usually it doesn't happen, as far as my experience twice but I guess you wait for a couple of days before escalating the issue

Posted: Dec 18, 2017 7:27 AM

Rami Kaibni

Community Champion

Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada

If you did that over the course of the weekend (Friday) then yes, you probably need to wait and check tomorrow. It should be fine. Don't worry, if you paid and it went through then one way or another, it will go through.

Posted: Dec 18, 2017 11:47 AM

Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina

My recommendation is sending an email to PMI´s Customer Care as soon as possible.

Posted: Dec 18, 2017 5:27 PM

Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada

Check directly with PMI only they have the answer

Posted: Dec 18, 2017 8:31 PM

Saddam Rateb PM I| Assiut National Oil Processing Company Assiut, Assiut, Egypt

Thank you everyone for your kindness, i'm really happy to contact you, finally i scheduled my PMP exam.

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3 replies by Anish Abraham, Khalid Hilu, and Rami Kaibni

Dec 20, 2017 6:56 AM

Rami Kaibni

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Good Luck with your Exam

Feb 07, 2018 1:38 PM

Khalid Hilu

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What was the problem ?
because i have the same problem now i am getting this massage " eligibility ID is not exist " and how did you solve it ?

thank you in advance

Feb 07, 2018 5:15 PM

Anish Abraham

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Good luck with your exam.

Posted: Dec 20, 2017 5:29 AM

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Eligibility ID is not Exist

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