Project Management

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A Gedanken Experiment: Would ignoring the advice of a PM AI be treated as professional malpractice?

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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada

If you consider the progression of machine learning, its not a far stretch to envision the day when Computer Assisted Project Management evolves well beyond the simple scheduling, risk simulation, and information management capabilities we use today. I wrote an article about the potential benefits of CAPM a few weeks ago, but didn't tackle the issue of what happens if a PM choose to ignore the advice of the AI, and a project fails as a result. Regardless of how well informed the guidance, we can't compel the human being to act in a particular way. Do you envision this being treated as professional malpractice once the technology has proven itself a few years down the line? Or, put another way, how concerned are you about the potential changes or impacts to the role of the PM resulting from advances in machine learning?


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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
You can legally ignore a lawyer's or physician's advice. Why would AI's have more authority?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
I have a degree in AI and I am using it from 1981 up to date. Some people do not understand what AI is because never work with it. No matter you use any type of AI software/device the final decision is always on human being hands. The AI device/software will offer the human being a set of options (no more than 3 usually) and the human being must select one. That is the way AI works in the practice.
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Peter Ambrosy Weinheim, Germany
Oh yes, I cannot agree more on Sergio's comments. We deal in Project Management with people expectations, conflicts, limited knowledge about future etc etc...So AI can only give options and the PM (plus team) is always the final decision maker based on common sense.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
The reason I ask the question is that while humans are certainly likely to remain as decision makers for the foreseeable future, our biases cloud our judgment and cause us to ignore valid evidence which should cause us to make a different decision.

A sufficiently advanced AI with access to the details of thousands of projects and the decisions made on those would be able to provide us with guidance which should only be impacted by true unknown-unknowns.

If we then willingly ignore it AND a project fails, isn't that the same type of lack of judgment as shown by a PM who willingly ignores (human) expert judgment?

Kiron
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
Kiron,

True AI support in project management sound interesting. Looking forward to it.

I´m not clear on the documentation available on project. Would it be sufficient ?
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1 reply by Kiron Bondale
Dec 23, 2017 10:10 AM
Kiron Bondale
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Vincent -

you are correct that at the moment, the nature of project documentation doesn't lend itself to easy consumption by an AI, but give it a few years, and (hopefully!) a maturation in project management performance reporting and it might be doable...

Kiron
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Dec 22, 2017 6:54 PM
Replying to Vincent Guerard
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Kiron,

True AI support in project management sound interesting. Looking forward to it.

I´m not clear on the documentation available on project. Would it be sufficient ?
Vincent -

you are correct that at the moment, the nature of project documentation doesn't lend itself to easy consumption by an AI, but give it a few years, and (hopefully!) a maturation in project management performance reporting and it might be doable...

Kiron

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