Dec 29, 2017 11:08 AM
Replying to Dinah Young
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I recently had a project that we met all of the above mentioned (Scope, Time, Cost and Quality). However, the customer did not use the product we delivered. So we see this as a failure. The reason we failed? We did not do stakeholder analysis (we were really rushed with a hard deadline). We were so reactionary, we did not get the proper stakeholders involved. They ended up wanting the project, but it was too late to start using it.
So for me, the project is ultimately a success when it meets the needs of the customer and is used.