Project Management

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Improving a tool

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Anh Lucci Operations Coordinator| Liberty Healthcare Cooperation Philadelphia, Pa, United States
Hi everyone, we have this one tool at work called Contract compliance audit tool (a form in Word). Basically, as soon as we get awarded a contract, our business development team will review the contract, proposal, etc. and put all the requirements and deliverable in this form. The form doesn't capture who's responsible for what (which is not required). Then every year, our Operations team will do an internal audit to see if we have met all the requirements/deliverable, then they'll update the form with Evidence of Compliance or Corrective Action Plan. They Executives want the Project Management team to update this tool. For me, this document sounds like WBS/checklist. What's there to update? If anyone has any idea that this form needs to capture, please let me know. Many thanks!
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Frank Valdivia Director of Analytics| Heifer International Shoreview, Mn, United States
You may also want to assess solutions for compliance that helps you not only in the drafting but also in the review and approval process.
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Toseef Shabbir Project Controller| MAPA Constructions, KSA Rabigh, Makkah, Saudi Arabia
How can we comment on tool or propose an improvement without reviewing the tool.
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REZA MOKARRAM AYDENLOU Tehran, Iran (Islamic Republic of)
Could you please share the tool?
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Alyne Padilla Lynch Sr Business Process Analyst| Communications and Finance Industry Sacramento, Ca, United States
It seems like the process has some automation going for it, which is good. Perhaps management is seeking to add automation to the compliance review aspect. From the description provided, there is a department that facilitates the audit which can become a resource concern. More importantly, relying solely on a manual audit can lead to costly compliance errors. Unfortunately, automated audits aren't 100% reliable either, but they can reduce some of the manual errors. Are there regulations/compliance elements that can be run through some sort of automated review? Followed by a less extensive manual review? If there is, you can go back to management with a comparison review of the manual audit vs the semi-manual audit showing that the automated process reduced x many hours in the audit process and captured x many compliance alerts. If you have an excel guru in the office, I'd definitely suggest brainstorming with them. There's many ways to use excel as a supplemental review tool. Macros can be used to flag missing data, match with key audit/compliance terms, etc. Hope this was helpful and good luck with the project!
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