Suleander ZahnCo-organizer & Facilitator| Agile ConnectPorto, Porto, Portugal
Does any of you are handling (or have handled) remote teams?
If so, what communication tools are you using? Are they being effective or you still face misunderstanding or response delays?
In my case we've already used Ryver, Trello, Skype and even Whatsapp, one complementing another.
Skype is a good choice, but you can also consider Slack. Its nice to have "rooms" for different topics and to keep a history of what you are discussing. Slack also has really nice built in integrations with Salesforce, Asana (which I love), Dropbox, Trello, and so many more.
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1 reply by Darren Paladino
Oct 07, 2020 8:21 AM
Darren Paladino
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Deborah, thank you for highlighting the integration of communication tools and related software. That was a while ago that you posted this, and it would be beneficial to hear more along this thread.
Skype could be an option, however, It is not practical in many remote sites because of signal strength or could be banned in the country.
I had 4 projects at the same time Algeria, Australia, Kuwait and Oman. I had a coordinator in Dubai. Coordinator job was mainly is to make sure that all communications is happening. We established whatapp groups for each project including myself PM, the team of the project and coordinator.
Every day in the morning I would receive a report by Email of the status, in brief.
However, more details were in conversations in WhatsApp. The coordinator was building all reports professionally and send it on a weekly base. We hardly had any connection in Algeria Sahara Desert site and it was our major project, therefore I was based there most of the time.
Groups on whatsapp was a saver, you could write offline and once you get internet off you go. Saving Changes...
Skype for business was an obvious choice but than we shifted to viber on phone and for desktop. Saving Changes...
Akhilesh SoorajTeam Leader - Process & Methods Team Leader| KNORR-BREMSE Technology Center India Private LimitPune, Maharashtra, India
Skype for general communication
JIRA for SCRUM
everything else in Confluence (Including MoM, lessons learned, SCRUM documentations, Leave Management, reports to top management etc)
It works for my team because we follow scrum and have only 4.5Hrs time difference between two locations which makes direct communication possible for a half day
Note: JIRA & Confluence are cheaper in my opinion and the integration between them makes it more compelling Saving Changes...
Al ChenSolutions Consultant| CodaNew York, Ny, United States
As a freelancer I used Google Hangouts to manage most of my meetings. However, moving to a more structured workplace we exclusively use Zoom for all our calls with remote offices. One of the features I like about Zoom (especially as a new member to the team) is the ability to record and store all video conferences.
When a new team member joins typically you give the same onboarding training and presentations. By recording a lot of these internal meetings, it allows team members to watch these videos to get the information they need. We also record external meetings with clients which provides additional education for the whole team to see how calls are handled with clients and partners. Saving Changes...
Shivanjali BhutkarBringing Technology and Business togetherNa, Ca, United States
We have used Skype and WhatsApp.
Key here is to have a daily scrum standup (15 min) to ensure people are on same page and we track deliverables and remove blockers.
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1 reply by Akhilesh Sooraj
May 29, 2018 12:55 AM
Akhilesh Sooraj
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Recheck the applicability of WhatsApp now since the GDPR got rolled out
Saving Changes...
Akhilesh SoorajTeam Leader - Process & Methods Team Leader| KNORR-BREMSE Technology Center India Private LimitPune, Maharashtra, India
May 24, 2018 2:54 AM
Replying to Sachin Pereira
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We have used Skype and WhatsApp.
Key here is to have a daily scrum standup (15 min) to ensure people are on same page and we track deliverables and remove blockers.
Recheck the applicability of WhatsApp now since the GDPR got rolled out Saving Changes...
