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Opposing requirements by stakeholder groups

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Nenad Pesic engineer| Michelin Gerzat, France
If you have two groups of stakeholders with opposing requirements what is the best course of action ?
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Nenad Pesic engineer| Michelin Gerzat, France
Jan 11, 2018 4:10 PM
Replying to Suleander Zahn
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Hi Nenad,

I'm not sure if your real context allows you to do that, but, making a small experiment (like prototyping or mock ups) of both opposing "products" directly with possible end customers could give you lots of hacks on which requirements (wishes, desires, whatever...) to attack first.

It would also give you solid arguments to defend your position in front of the non-satisfied group and even other stakeholders.

Att,
Suleander
Hi Suleander,good idea, I'll keep that in mind. Thank you.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Create a business case for both product lines.
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1 reply by Nenad Pesic
Jan 11, 2018 5:26 PM
Nenad Pesic
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Thank you Sante , excellent idea.
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Nenad Pesic engineer| Michelin Gerzat, France
Jan 11, 2018 5:23 PM
Replying to Sante Delle-Vergini, PhD
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Create a business case for both product lines.
Thank you Sante , excellent idea.
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Shivanjali Bhutkar Bringing Technology and Business together Na, Ca, United States
Requirements need to be defined in requirement document, review with all and get approvals. But before that, meeting with all stakeholders is needed to decide on priority of features. Define what will be in scope for this release and next ones.
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1 reply by Nenad Pesic
Jan 12, 2018 12:43 AM
Nenad Pesic
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Thank sou Shivanjali, that's very helpful.
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Anton Oosthuizen Senior Business Analyst / Project Manager| Self Employed Pretoria, Gauteng, South Africa
Requirements, opposing or not, should be ranked according to value x urgency = priority. This will allow you to determine which are the high-value requirements contributing most to the business. Opposing requirement won't ever have the same value, i.e. why does one stakeholder want a white product as oppose to a grey one? Maybe it will add more value to the business? It is important to determine this, for all requirements. So basically the discussion won't be about who is right or wrong, who is senior or junior but rather about value added to the business. Maybe the end result is neither white or gray but rather red.

BTW, I respectfully disagree with Sergio re the statement that there are times when the concept of a stakeholder is not valid. Stakeholders are always valid, whether the view is project or product. A single stakeholder not managed correctly can sink a project very quickly.
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1 reply by Nenad Pesic
Jan 12, 2018 12:47 AM
Nenad Pesic
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Thank sou Anton. That is an excellent idea : to check what value is added to the business by each requirement and avoid the discussion about who is right or wrong. Great stuff I appreciate it.
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Nenad Pesic engineer| Michelin Gerzat, France
Jan 11, 2018 9:26 PM
Replying to Shivanjali Bhutkar
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Requirements need to be defined in requirement document, review with all and get approvals. But before that, meeting with all stakeholders is needed to decide on priority of features. Define what will be in scope for this release and next ones.
Thank sou Shivanjali, that's very helpful.
avatar
Nenad Pesic engineer| Michelin Gerzat, France
Jan 12, 2018 12:08 AM
Replying to Anton Oosthuizen
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Requirements, opposing or not, should be ranked according to value x urgency = priority. This will allow you to determine which are the high-value requirements contributing most to the business. Opposing requirement won't ever have the same value, i.e. why does one stakeholder want a white product as oppose to a grey one? Maybe it will add more value to the business? It is important to determine this, for all requirements. So basically the discussion won't be about who is right or wrong, who is senior or junior but rather about value added to the business. Maybe the end result is neither white or gray but rather red.

BTW, I respectfully disagree with Sergio re the statement that there are times when the concept of a stakeholder is not valid. Stakeholders are always valid, whether the view is project or product. A single stakeholder not managed correctly can sink a project very quickly.
Thank sou Anton. That is an excellent idea : to check what value is added to the business by each requirement and avoid the discussion about who is right or wrong. Great stuff I appreciate it.
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