It should be a combination of organizational policy and the ground rules established by a team.
Kiron Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Use the tools set in place by the organization and any specific processes established. Saving Changes...
Deepesh RammoorthyICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood ServiceTarneit, Vic, Australia
If that's the quickest way of reaching out to geographically dispersed team members, go for your life is my suggestion.
Only thing to be mindful of is to keep conversations restricted to what is permissible according to the organizational policies , e.g. work related and staying away from inappropriate or offensive language. Saving Changes...
I agree it depends on the organization. However, my experience have always been positive when adopting this type of medium.
Not only does it open up the ability to collaborate anywhere in the world to solve problems, many tools in market now have complex search functionality that allow you to find key topics discussed that can be useful as the project / program progresses. Saving Changes...
Drake SettsuProject Manager / BloggerHi, United States
No limits if it's a company approved IM. It is the fastest way to get information. Follow up with an email if needed. Speaking from experience you get fast results with an IM. Saving Changes...