Project Management

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What are the critical factors to initiating a complex project?

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Micah Udoh Project Manager| Freelance Birmingham, West Midlands, United Kingdom
What are the most critical factors that must be taken into consideration during the early initiation and planning stages of a complex project. Why are they important and how do they impact the project life-cycle?

I'm interested to get the views of some experienced project managers as I will progressively work on bigger and more complex projects and would always wish to get my projects off to the best possible start!
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Micah -

The considerations will be similar to those on any project but the difference will be the extent to which project management discipline or rigor is applied. The specific differences will really depend on the context of the project as complexity presents itself in multiple dimensions.

For example, if complexity relates to the solution (technological or otherwise), you might look into attributes such as the degree of uniqueness within and outside the company, the availability of subject matter experts with past experience with such solutions and so on.

If the complexity relates to a significant number of discrete stakeholder groups with competing agendas, you'll spend tremendous effort up front in defining a common understanding of the project and gaining alignment.

This month's PM Journal has an article covering a study of the existing research done over the past quarter century on project complexity and one of the conclusions is that the focus has changed when dealing with complexity from tight control to adaptability.

Kiron
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1 reply by Micah Udoh
Feb 15, 2018 6:42 AM
Micah Udoh
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Thanks for your response Kiron.I fully agree that it's important to understand the dimensions which give rise to complexity to know where to focus extra effort. I particularly like your point about the additional effort needed to align and gain common understanding among stakeholders.

It's also interesting the study you mention that identifies a shift from tight control to adaptability. This also seems to make a lot of sense when dealing with complexity - a one size fits all approach by definition wouldn't work.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
The critical factor is: complex or non complex project do not exists. Each project is complex mainly because you deal with people. When you understand it project management life is easiest.
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1 reply by Micah Udoh
Feb 15, 2018 6:49 AM
Micah Udoh
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Thanks Sergio, I take your point that dealing with people introduces complexity to every project. I agree but I do think there is a scale and some projects will be much more complex than others whether that's due to people characteristics, system or technology, uncertainty or ambiguity or for some other reason. I suppose complexity is also relative to the person and organisation managing a project.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
In most cases Micah, the critical factors in the initiation/planning stages are correctly identifying all requirements from stakeholders, working out what will and won't be in scope, identifying risks and assumptions, planning the resources in, and getting agreement on your baselines.
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1 reply by Micah Udoh
Feb 15, 2018 6:44 AM
Micah Udoh
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Thanks Sante, this makes sense.
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Micah Udoh Project Manager| Freelance Birmingham, West Midlands, United Kingdom
Feb 14, 2018 3:02 PM
Replying to Kiron Bondale
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Micah -

The considerations will be similar to those on any project but the difference will be the extent to which project management discipline or rigor is applied. The specific differences will really depend on the context of the project as complexity presents itself in multiple dimensions.

For example, if complexity relates to the solution (technological or otherwise), you might look into attributes such as the degree of uniqueness within and outside the company, the availability of subject matter experts with past experience with such solutions and so on.

If the complexity relates to a significant number of discrete stakeholder groups with competing agendas, you'll spend tremendous effort up front in defining a common understanding of the project and gaining alignment.

This month's PM Journal has an article covering a study of the existing research done over the past quarter century on project complexity and one of the conclusions is that the focus has changed when dealing with complexity from tight control to adaptability.

Kiron
Thanks for your response Kiron.I fully agree that it's important to understand the dimensions which give rise to complexity to know where to focus extra effort. I particularly like your point about the additional effort needed to align and gain common understanding among stakeholders.

It's also interesting the study you mention that identifies a shift from tight control to adaptability. This also seems to make a lot of sense when dealing with complexity - a one size fits all approach by definition wouldn't work.
avatar
Micah Udoh Project Manager| Freelance Birmingham, West Midlands, United Kingdom
Feb 14, 2018 4:52 PM
Replying to Sante Delle-Vergini, PhD
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In most cases Micah, the critical factors in the initiation/planning stages are correctly identifying all requirements from stakeholders, working out what will and won't be in scope, identifying risks and assumptions, planning the resources in, and getting agreement on your baselines.
Thanks Sante, this makes sense.
avatar
Micah Udoh Project Manager| Freelance Birmingham, West Midlands, United Kingdom
Feb 14, 2018 3:41 PM
Replying to Sergio Luis Conte
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The critical factor is: complex or non complex project do not exists. Each project is complex mainly because you deal with people. When you understand it project management life is easiest.
Thanks Sergio, I take your point that dealing with people introduces complexity to every project. I agree but I do think there is a scale and some projects will be much more complex than others whether that's due to people characteristics, system or technology, uncertainty or ambiguity or for some other reason. I suppose complexity is also relative to the person and organisation managing a project.
...
1 reply by Sergio Luis Conte
Feb 15, 2018 9:03 AM
Sergio Luis Conte
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I have leading projects in all type of organizations belonging to whole world. Complexity is the same. I do not agree about people that talk about things like "Grade of Complexity" and something like that. You can calculate a complexity grade or index indeed. But in the case of projects or program it has no sense. Why? Because the use of project management is about to deal with complexity. There is not other reason. It is inherent to the use of project management. All related to resources estimation, activities breakdown, approach and life cycle to use is about to deal with complexity in a natural way. That is applying project management.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Feb 15, 2018 6:49 AM
Replying to Micah Udoh
...
Thanks Sergio, I take your point that dealing with people introduces complexity to every project. I agree but I do think there is a scale and some projects will be much more complex than others whether that's due to people characteristics, system or technology, uncertainty or ambiguity or for some other reason. I suppose complexity is also relative to the person and organisation managing a project.
I have leading projects in all type of organizations belonging to whole world. Complexity is the same. I do not agree about people that talk about things like "Grade of Complexity" and something like that. You can calculate a complexity grade or index indeed. But in the case of projects or program it has no sense. Why? Because the use of project management is about to deal with complexity. There is not other reason. It is inherent to the use of project management. All related to resources estimation, activities breakdown, approach and life cycle to use is about to deal with complexity in a natural way. That is applying project management.
...
1 reply by Micah Udoh
Feb 15, 2018 9:36 AM
Micah Udoh
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Interesting. What is the difference then between a project that can be lead successfully by a junior project manager without much supervision and one that needs an experienced and highly competent senior project or program manager in order to be successful?
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Micah Udoh Project Manager| Freelance Birmingham, West Midlands, United Kingdom
Feb 15, 2018 9:03 AM
Replying to Sergio Luis Conte
...
I have leading projects in all type of organizations belonging to whole world. Complexity is the same. I do not agree about people that talk about things like "Grade of Complexity" and something like that. You can calculate a complexity grade or index indeed. But in the case of projects or program it has no sense. Why? Because the use of project management is about to deal with complexity. There is not other reason. It is inherent to the use of project management. All related to resources estimation, activities breakdown, approach and life cycle to use is about to deal with complexity in a natural way. That is applying project management.
Interesting. What is the difference then between a project that can be lead successfully by a junior project manager without much supervision and one that needs an experienced and highly competent senior project or program manager in order to be successful?
...
1 reply by Sergio Luis Conte
Feb 15, 2018 9:48 AM
Sergio Luis Conte
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There is not much or less supervision. The time of project management activities is the 20%-35% of total project time. Project success does not depends on supervision. Project success depends on achieving project success criteria and all you do when you plan the project is driven by that. The second point is: what is junior or senior? That will depends on the organization definition. Usually junior need a coach to help her/him. But it depends.
avatar
Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Feb 15, 2018 9:36 AM
Replying to Micah Udoh
...
Interesting. What is the difference then between a project that can be lead successfully by a junior project manager without much supervision and one that needs an experienced and highly competent senior project or program manager in order to be successful?
There is not much or less supervision. The time of project management activities is the 20%-35% of total project time. Project success does not depends on supervision. Project success depends on achieving project success criteria and all you do when you plan the project is driven by that. The second point is: what is junior or senior? That will depends on the organization definition. Usually junior need a coach to help her/him. But it depends.
avatar
Karan Shah Bangalore, Karnataka, India
I have seen the greatest failures in improper planning, not having a communications strategy, not being clear on the objectives (and sub-objectives) of the project, not being properly staffed, and not having concrete roles and responsibilities in place.

without the strong foundation of any of the above elements, a project tends to yaw wildly (more often than not towards delay and additional cost).
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