A project manager has to manage different stakeholder expectations. Project sponsor and customer are two very important stakeholders in any project. In this context, which of the following is NOT the responsibility of both the project sponsor and the customer?
1. Take into account risk tolerance
2. Provide key events, milestones, and deliverable due dates
3. Formally accept the product of the project
4. Provide financial resources for the project Saving Changes...
I'd suggest the answer is 1. A sponsor and customer can definitely provide key milestones or due dates, they would be accepting the product of the project and one or both would provide funding.
Organizational and individual risk tolerance is something which the PM and team need to assess & take into account in a number of their activities & processes.
Kiron
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1 reply by Nhlanhla Nxumalo
Feb 15, 2018 8:01 AM
Nhlanhla Nxumalo
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Good day Mr Kiron I which to connect with you because I need a mentor It my first time to join MPI and I which to become a real project manager
Saving Changes...
Nhlanhla NxumaloFunctional Manager| HLTC groupJohannesburg, Gauteng, South Africa
Feb 15, 2018 6:49 AM
Replying to Kiron Bondale
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Asmaa -
I'd suggest the answer is 1. A sponsor and customer can definitely provide key milestones or due dates, they would be accepting the product of the project and one or both would provide funding.
Organizational and individual risk tolerance is something which the PM and team need to assess & take into account in a number of their activities & processes.
Kiron
Good day Mr Kiron I which to connect with you because I need a mentor It my first time to join MPI and I which to become a real project manager Saving Changes...
I would also suggest no 1. as its the PM and his team through the various tools and techniques that determine a sponsor and customers risk tolerance. Saving Changes...
I agree number 1 is the best choice of list given. Saving Changes...
Stephen KarpowichSenior Product Manager Data and IP| CenturyLinkLenexa, Ks, United States
I don't like #1 due to the sponsor's need to understand the risks. While they may not know them up front, it seems that their awareness is a critical part of the project plan. If the risks are too great (financial, market competitive, resource assignments) wouldn't the sponsor have a say in either modifying or cancelling the project? With that in mind, I think the sponsor wouldn't have a lot of say with #2. They drive the project initiation, but those functions develop afterward though they would need awareness and concurrence after development. Saving Changes...
Risk tolerance can be defined through EEF at the enterprise level, or at the ideation stage before a charter or even a PM is created. Risk tolerance is inherent at all levels of the organization and within every individual personality conveyed through conversation, during requirements analysis, stakeholder analysis, risk identification, assumption logging etc.
While the sponsor may "provide key events, milestones, and deliverable due dates", the customer generally doesn't. I know sometimes they are the same entity, but especially with eternal customers procuring project services, they generally don't.
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1 reply by Kiron Bondale
Feb 15, 2018 5:25 PM
Kiron Bondale
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Sante -
But is the sponsor and/or customer responsible for accounting for risk tolerance? As key decision makers, they might need to be aware of it, but wouldn't the PM and the team be the ones incorporating that knowledge into their planning efforts?
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