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Does anybody know what is the source of this statement in the PMBOK Guide? Spending sufficient time communicating (research shows that top project managers spend about 90% of their time on a project

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Farhad Abdollahyan Managing Director| Cyrus Associados Apoio em Projetos Sao Paulo, Sp, Brazil
“Spending sufficient time communicating (research shows that top project managers spend about 90% of their time on a project in communicating)”… (PMI, 2017, p.61)
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
I don't know the study source.
In PMBOK 5 it was "Project managers spend most of their time communicating with team members and other project stakeholders".

A percentage was added!

Would love to see the reference.
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1 reply by Farhad Abdollahyan
Feb 17, 2018 8:41 PM
Farhad Abdollahyan
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Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Not sure about the source, but would like to know more about this.
Thanks for posting this question.
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2 replies by Anish Abraham and Farhad Abdollahyan
Feb 17, 2018 8:42 PM
Farhad Abdollahyan
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Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
Feb 17, 2018 9:51 PM
Anish Abraham
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Thanks for sharing this, Farhad.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Great question, Farhad! I've often referenced that statistic in classes and articles so it would be great to know what the actual research study was which quantified this.

Perhaps Sergio knows...?

Kiron
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1 reply by Farhad Abdollahyan
Feb 17, 2018 8:42 PM
Farhad Abdollahyan
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Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
It's easy to see how it would be 90%, but no idea where it's sourced from.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Farhad -

I did a search on pmi.org and found this hilarious reference in a conference paper (https://www.pmi.org/learning/library/basic...nication-5784): "Then in 2002 Mulcahy went so far as to state that “90% of the project manager's time is spent communicating” (p. 211)."

Turns out the reference is none other than the late, lamented Rita Mulcahy: "Mulcahy, R. (2002). PMP exam prep: A course in a book (3rd ed.). USA: RMC Publications."

So, we appear to have a bit of a circular reference. The Sixth Edition PMBOK Guide reference is to a statistic provided in a PMP prep course study aid referencing the Second Edition of the Guide...

Kiron
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Take a look to this:
https://www.pmi.org/learning/library/effec...management-6480
https://www.pmi.org/learning/library/techn...holders-na-7238
The statement, as far as I know, appeared first in PMBOK Guide year 2000.
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Farhad Abdollahyan Managing Director| Cyrus Associados Apoio em Projetos Sao Paulo, Sp, Brazil
Feb 17, 2018 4:25 PM
Replying to Vincent Guerard
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I don't know the study source.
In PMBOK 5 it was "Project managers spend most of their time communicating with team members and other project stakeholders".

A percentage was added!

Would love to see the reference.
Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
avatar
Farhad Abdollahyan Managing Director| Cyrus Associados Apoio em Projetos Sao Paulo, Sp, Brazil
Feb 17, 2018 5:42 PM
Replying to Kiron Bondale
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Great question, Farhad! I've often referenced that statistic in classes and articles so it would be great to know what the actual research study was which quantified this.

Perhaps Sergio knows...?

Kiron
Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
avatar
Farhad Abdollahyan Managing Director| Cyrus Associados Apoio em Projetos Sao Paulo, Sp, Brazil
Feb 17, 2018 5:39 PM
Replying to Anish Abraham
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Not sure about the source, but would like to know more about this.
Thanks for posting this question.
Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. https://www.pmi.org/learning/library/effec...management-6480
Who cites the Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
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Riyadh Salih Saskatchewan, Canada
I have seen mentioned in PMI site Library
Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute.

This paper focuses on the importance of communication in project management. Nothing is more important to the success of a project than effective communication. More effective communication = Better project management is obviously known to everyone in project management, but we do face difficulties in implementing it due to various factors like the nature of the project, structure of the organization etc. About 90% of the time in a project is spent on communication by the project manager. If this continues in a project, there is a danger of missing the deliverables or other outcomes as required by the sponsor. This paper highlights more specific details like, what communication means in a project, the steps required for effective communication, the major obstacles in communication, how to overcome obstacles through communication sharing, the importance of communications in diverse work groups and provides a four-step process

In some other places it shows between 70 to 90 % so I guess it depends.
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1 reply by Farhad Abdollahyan
Feb 17, 2018 10:04 PM
Farhad Abdollahyan
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Yes I had come to that article, but the author is not duly referencing the original research source, which is Andy Crowe’s research in his book, "Alpha Project Managers" estimated that PM’s spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. http://www.greenbankltd.com/communication-...oject-managers/

Link to the book in which the research was first published in 2006:
https://www.amazon.com/Alpha-Project-Manag...e/dp/0990907414
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