Project Management

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Project Web App SharePoint

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Betsy Green Onboarding Manager| TownNews.com Moline, Il, United States
I need some help, please!

My company uses Microsoft PWA. When you create and publish a new project, an accompanying SharePoint site is created using a set template. I need to make changes to the SharePoint template, but I cannot, for the life of me, make it work.

Here's what I did:
1. Navigated to the online SharePoint template that is used for all projects.
2. Made desired changes
3. Tested to see if the changes held by creating a new project in Project, publishing it, and looking at the accompanying SharePoint site to see if the changes were included.

They were not. I could still see them on the online template.

Anybody have any expertise or insights?
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Kyle Swanson Management and Program Analyst| Federal Aviation Administration Johnstown, Co, United States
Betsy, I have some limited experience designing pages, developing apps, etc. in SharePoint, mostly in SharePoint 2016. Most changes in SharePoint should reflect immediately. The search feature in a document library often has a delay, which has to do something called "crawl". Microsoft's https://support.office.com website can be helpful. Also I look up a lot of my questions in YouTube and, while I often to get the answer while looking at the first video, sometimes I do. I know I'm NOT answering your question, but wanted to give you some resources anyway. Good luck.
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1 reply by Betsy Green
Feb 28, 2018 1:19 PM
Betsy Green
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Thanks. I have absolutely been consulting Dr. Google! I'll keep looking.
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Do you have administrative access to overwrite the original template? You may have just created a copy.
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1 reply by Betsy Green
Feb 28, 2018 1:18 PM
Betsy Green
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Yes, I do have permissions. I worked with our system admin yesterday and verified that he and I have the same permissions - he couldn't make it work, either.
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Sromon Das Senior Project Manager| Mara Consulting Halifax, Nova Scotia, Canada
is it checked in?
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1 reply by Betsy Green
Feb 28, 2018 1:19 PM
Betsy Green
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Yes. But I appreciate checking the basics, so thanks for the idea.
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Betsy Green Onboarding Manager| TownNews.com Moline, Il, United States
Feb 28, 2018 12:43 PM
Replying to Aaron Porter
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Do you have administrative access to overwrite the original template? You may have just created a copy.
Yes, I do have permissions. I worked with our system admin yesterday and verified that he and I have the same permissions - he couldn't make it work, either.
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Betsy Green Onboarding Manager| TownNews.com Moline, Il, United States
Feb 28, 2018 12:52 PM
Replying to Sromon Das
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is it checked in?
Yes. But I appreciate checking the basics, so thanks for the idea.
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Betsy Green Onboarding Manager| TownNews.com Moline, Il, United States
Feb 28, 2018 12:23 PM
Replying to Kyle Swanson
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Betsy, I have some limited experience designing pages, developing apps, etc. in SharePoint, mostly in SharePoint 2016. Most changes in SharePoint should reflect immediately. The search feature in a document library often has a delay, which has to do something called "crawl". Microsoft's https://support.office.com website can be helpful. Also I look up a lot of my questions in YouTube and, while I often to get the answer while looking at the first video, sometimes I do. I know I'm NOT answering your question, but wanted to give you some resources anyway. Good luck.
Thanks. I have absolutely been consulting Dr. Google! I'll keep looking.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Betsy, let us know when you resolve it :-)
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Liz Deely Infotech Gaienesville, Fl, United States
Betsy - were you able to figure anything out? My team is starting to configure our SharePoint PWA and are starting to develop the template.
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Samuel Vaddi Avon, In, United States
Is there a way to turn on 'logging' to see what may be happening in the background?
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Daire Guiney Dublin, Dublin, Ireland
If the system administrator can not make the desired changes to the template then there is a writes issue somewhere on how SharePoint Server was set up. Microsoft read/writes on servers works like a tree structure so you need to go further down the tree to the root branch and check the specific writes function and this propagates all the branches of the tree. It sounds like a system account and not an admin account needs to gain permission in order to automatically make the necessary changes to SharePoint. If something automatically happens as a function on a Microsoft platform it needs an associated systems account. Also sometimes default templates need to be renamed to something else in order to save the template so check the templates name that you are saving as, as it may not allow you to override a system file.

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