Doing business by following procedures and undergoing audits is not a practical one in the current competitive market. I feel these should be no QAM (Quality Assurance Manager) in a services company (incl. IT). QAMs must limit their scope to production industry.
Bipin Lekshmanan PMPProject Manager| Wipro TechnologiesEdison, Nj, United States
I would disagree. I haven't come across a team who has delivered quality products consistently in the absence of a defined process. Saving Changes...
Ananya DasSr. Manager| Snap On Business SolutionsDelhi, Delhi, India
Ajith, to remain competitive we will need to be defect free as well as cost effective. How can you do this without proper process and compliance check in place ? Are you just relating processes with documentation ? Documentation is not process and vice versa. We need to have effective processes so that we can rapidly and continuously improve. We can take the iterative approach to process improvements which may answer your need for quick turnover time Saving Changes...
Bipin Lekshmanan PMPProject Manager| Wipro TechnologiesEdison, Nj, United States
Yes, I do agree that there should not be an overkill with documentation. As per project requirements, the project manager and QA manager should decide which processes would make sense in the project scenario. Even the inputs from team members would be helpful which will get their buy in for the project processes and less complaints. Saving Changes...
Well.. over the years I've experienced that QA is an absolute must, however, we must not be obsessed with it. QA is supposed to complement & improve the productivity. I've seen Project Mgrs getting too obsessed with QA and that adversely impacts the productivity. So its absolutely necessary to strike a balance. Saving Changes...
