Eric SimmsSenior Program ManagerBaltimore, Maryland, United States
Long emails tend to make people tune out the message being conveyed. I prefer taking the extra time to compose short, clear and direct emails - they prevent confusion (which can take considerable time to clarify), and people are much more likely to respond when they see I don't waste their time with long, rambling emails. Saving Changes...
Dinah YoungProject Manager / Software Asset Manager| Prince William CountySpringfield, Va, United States
I try to keep my emails short and use bullet points. It helps direct the eye of the reader better. I also use bold and underline to give focus.
I had one manager that notoriously never read through emails I sent him, even if they were only 2 lines. For him, I used color.
When writing an email it is important to know who your reader is and how to entice them to absorb the information you are sending. You need to encode your messages in a way that makes it easy for them to decode. Saving Changes...
Janice GrierSenior Technical Vendor Manager| ATTShelby Township, Mi, United States
Know your audience, short, concise and too the point. If more details are needed then it may warrant an actual discussion.
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2 replies by George Lewis
Mar 15, 2018 12:29 PM
George Lewis
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Janice - you're right! This reply is even better.
As you mention, why not setting up to having a meeting and forget about the long threads.
Mar 15, 2018 12:30 PM
George Lewis
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Some even suggests to ditch email communication... I wouldn't go that far, but it is an interesting article.
Periyakaruppan MeiyappanSr.Project Manager| Cognizant Technology SolutionsChennai, Tamilnadu, India
Depends on the Audience. When you are trying to brief your strategy to your team, to keep them in sync with your thoughts, I would prefer longer emails with nuances in such scenarios.
Whereas when it comes to Sr.Management status update communication, short crisp emails, to the point would be of help, hence I go by that.
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1 reply by George Lewis
Mar 15, 2018 12:27 PM
George Lewis
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Periyakaruppan - yes, audience is an important factor.
@George, Where did you get this ? Did I send you an email? just kidding.
Communicate properly by email is an art
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2 replies by George Lewis
Mar 15, 2018 12:24 PM
George Lewis
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Mayte - you're always so funny! :)
Mar 15, 2018 12:25 PM
George Lewis
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Mayte - yes, it good way of describing it!
An art!
Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Good comments above. George, when I read the topic, it made me smile, b/c you are right. It can certainly be a process to best craft an email. There's a combination of factors, such as content and audience.
I always consider BLUF (Bottom Line Up Front), following up with clear and concise supporting information
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1 reply by George Lewis
Mar 15, 2018 12:26 PM
George Lewis
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Andrew -yes...
BLUF (Bottom Line Up Front) - I like this!
Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Mar 15, 2018 11:16 AM
Replying to Mayte Mata Sivera
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@George, Where did you get this ? Did I send you an email? just kidding.
Communicate properly by email is an art
Mayte - you're always so funny! :) Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Mar 15, 2018 11:16 AM
Replying to Mayte Mata Sivera
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@George, Where did you get this ? Did I send you an email? just kidding.
Communicate properly by email is an art
Mayte - yes, it good way of describing it!
An art! Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Mar 15, 2018 11:21 AM
Replying to Drew Craig
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Good comments above. George, when I read the topic, it made me smile, b/c you are right. It can certainly be a process to best craft an email. There's a combination of factors, such as content and audience.
I always consider BLUF (Bottom Line Up Front), following up with clear and concise supporting information
Andrew -yes...
BLUF (Bottom Line Up Front) - I like this! Saving Changes...
George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
Mar 15, 2018 10:15 AM
Replying to Periyakaruppan Meiyappan
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Depends on the Audience. When you are trying to brief your strategy to your team, to keep them in sync with your thoughts, I would prefer longer emails with nuances in such scenarios.
Whereas when it comes to Sr.Management status update communication, short crisp emails, to the point would be of help, hence I go by that.
Periyakaruppan - yes, audience is an important factor. Saving Changes...