Project Management

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Have you ever dealt with conflicts of interest on a project?

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Kevin Drake Perth, Western Australia, Australia
If so, how did you handle them?
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Diwakar Killamsetty Associate Director| Capgemini Engineering Hyderabad, Andhra Pradesh, India
Though there are many theoretical techniques, analysing the practical situation and resolving them with experience and in depth technical knowledge always helped me resolve the conflicts and build productive teams.
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Najam Mumtaz Retired Lahore, Punjab, Pakistan
Conflict of interest of stakeholders in project is not an uncommon thing and everyone must have faced it many a times in projects. The best way to resolve it is to analyse the situation from the point of view of customer or consumer and build your case on that to decide or get a decision from the sponsor or executive steering committee. It is good to weigh your decisions with the objectives of the project and the organization in mind..
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
I manage project/program and portfolios from more 30 years ago. I did not remember one intiative without conflict of interest. I manage them, taking my actual work place values as an example, "speaking with truth and candor" and "straight and simple".
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Oh yes, I ran projects in the Philippines for 10 years. I've just about seen it all.
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Theresa Gilmore PMP Certified - Credit Risk Manager - Sr. Credit Analyst| Smurfit WestRock
My career has been in international business for 30+ years. I break conflicts down in a hierarchy style chart. I often find the conflict is a result of cultural differences and expectations. As a communicator I ensure the legalities of the conflict, then I follow thru the process with the customer/client request, management requirements and the team members expectations. This process allows the stakeholders an overall view of the conflict to ensure project success.
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Jaleel . PMP, Associate Director| MetricStream Bangalore, India
Conflicts of interest are very common and I can say I'm dealing with it now in my current project as well. I'm in IT and there is a difference between product management, Quality assurance team and Development team. I'm trying to bring every one on same page, but first thing I did is to be in other's shoes and understand their view points. Next I created a win-win situation for all teams, making them understand each others goals and asking them to co-ordinate and help each other to achieve the project goal stating that project success is every one's success. I have adopted co-location and making every one sit in big conference room and calling it as collaborative development and delivery team. This may not be possible for all projects, but this is working for me very effectively and have already delivered 2 phases successfully. The final phase is in progress and other project managers in my organization wants to try this.
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Rami Kaibni
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Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Conflict of Interest is almost as inevitable as any type of conflict on projects especially on big projects. In my previous company we had Ani-Corruption program which clearly mentioned conflict of interest situations but you still can find youself dealing with such situations. You have to be careful on how you handle those situations politically and diplomatically
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
It's very common and I don't remember any project without conflict of interest.
Based on my experience, PMs have to make sure that we are not putting own personal interests above the interests of the project when we are dealing with powerful and influential stakeholders.
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Kevin Drake Perth, Western Australia, Australia
"Conflict of Interest is almost as inevitable" very straight forward answer Rami and I agree with that.
I think culture plays very critical rule here as well, but from my experience one of the toughest conflicts of interest to deal with, was to deal with Procurement staff, seriously I have a fundamental problem with them and not to mention more but a corrupted procurement culture is one of the worst.

The conflict of interest between Sponsor and Client (rare) but can send the whole project to death.

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