Project Management

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Performance Appraisal

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Anonymous
All, I have small team in a project, in which because of the project leads behavior, one of the team member left the company.

Now, I am in a dilemma on this aspect. If I raise this as part of Lead's PA, I am worried that he will switch job. If I don't the rest of the team will have issues.. and it is a high profile project for us...

Any inputs?
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Tom Welch PMP Mesa, Az, United States
Have the problem employee terminated and you will be miles ahead. Manage the team as a team.
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Dave Garrett
PMI Team Member
Senior Advisor to the CEO| PMI Sterling, Va, United States
Anonymous,



Tom has given you the "quick answer" that many people would offer with limited information about what is truly going on in the project. I think that these situations are usually more complex than what you can address in a discussion forum - but I'll play devil's advocate and offer a different view.



It sounds like the problem employee is the one managing the team and you don't want to lose that person. Usually that's the situation when the team lead does a lot of the project work themselves. This person might have a lot of technical knowledge and feel indispensible - likely a great "do-er" and a lousy manager.


Reading into the situation even more, it sounds like you don't want to terminate them, but are rather concerned about keeping the person on board.


I'd say that you absolutely have to address the situation formally in the PA, but within the context of the project results and legal exposure. If the project lead created a legal risk through their behavior, you have to quantify that risk in the review and take appropriate action (for a first offense, that's often just a written warning). If the departure of the team member caused a delay in the project or some other damage to the organization, quantify that as well and include it in the PA. Balance the negative with whatever positives you are seeing that cause you not to want to lose the project lead.


Using this approach you accomplish three things:


1. You have documented the issues so that if they happen again, the person can be terminated. The project lead then sees the actions he/she took as unacceptable.


2. You have balanced the negative with the positive so the person knows there can be a positive way forward.


3. You have established your position as a supervisor that faces issues head on. People respect that and its really the only way to have a solid working relationship.


Also, take a look at this deliverable template - Project Manager's Skills Tune Up. It might give you a good structure to have the conversation within.

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Anonymous
Thanks Tom and Dave for the response.. Dave, thanks for being Devil's Advocate. I think I needed this..

To answer your questions, yes I do want to keep him on board, simply because he has been a dedicated team person so far.. As a team we do not depend (neither I) on his skills to indispensable level.

His problem has been his people management skills. I wanted to address this.. So I guess, PA is the right place for this?

Thanks
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Bipin Lekshmanan PMP Project Manager| Wipro Technologies Edison, Nj, United States
great post!

If you donot want to do this in PA, why don't you have a conversation with him even now (and not wait till the PA)? However, make a note of the discussion as minutes and even mention it in the PA. Why don't you open up soft skill training or exposure for the new employee- many times, people think whatever they are doing is the best and it may take a 3rd person to change their view point (he/she will feel secure also).
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Anonymous
Thanks Bipin, any recommendations on good soft skills training?
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Bipin Lekshmanan PMP Project Manager| Wipro Technologies Edison, Nj, United States
www.learningtree.com - these guys were good in giving corporate training. But, you may want to shop around to get the best price/package- groups usually attract lower prices.
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Jo Ann Noel Project Manager| Ministry of Planning El Dorado, Trinidad and Tobago
Informative post.

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