I'm looking for literature on business re-engineering processes. Looking for something non-industry specific that would cover project initiation right through completion.
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Mark, I have just completed the Implementer's edition of "The Helix Factor". It details how to conduct process improvement projects, from concept to completion. Very pragmatic and real world approach. I could make a pre-publication copy available to you. I would only ask that you provide me with your feedback. You can read about The Helix Factor at my site www.tnigroup.com. You can also read some reviews at amazon.com.
I'd be interested in reading this and supplying feedback, if you need an additional PM's opinion... Saving Changes...
Jennie EloffBusiness Process And Project Professional - Executing Strategy Through Projects| e-Loff GroupTres Piedras, Nm, United States
Michael, I would be interested in reviewing and giving feedback also. Is your offer open to additional PMs? Saving Changes...
Rich KaySenior Program Manager| Department of Veterans Affairs Woodbridge, Va, United States
Mark, I read and used the methodology in Michael's first Book - "The Helix Factor" - a quick read, did a bunch of underlining and tabbed many pages - captures the high level view of BPR and PI to get Senior Leadership buy in (turn light bulbs on) and provides ground level tools - templates and questions to propel BPR and PI efforts. His VADS - Value Added Delivery System concept hit a home run w/a stovepipe organizational I was working in and facilitated "managing between the white space" in the typical organizational chart.
Jim Champy is another BRP Guru - "Reengineering the Corporation : A Manifesto for Business Revolution."
Rich Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
While we are on the subject of reading material here is a list that I have found quite helpful. Don't let the topics fool you. They are related to facilitating positive change. (see attached file) Saving Changes...
The Re-engineering Handbook, by Manganelli and Kline, is a 1994 AMACOM step-by-step guide. The concepts are good, and it has some really handy methods using basic tools. Borders carried it a few years ago in the second edition published in 1996. Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Thanks for the tip, will look for it. Saving Changes...
Paul HarderProject Director| Fulcrum IT ServicesWilliamsburg, Va, United States
One of the first, and heaviest, users of BPR was the U.S. Department of Defense. Much of their material has been captured at the following link:
Just finished Eliyahu Goldratt's latest book this weekend -- NECESSARY BUT NOT SUFFICIENT (North River Press). In Eli's usual "business novel" style, a la THE GOAL and CRITICAL CHAIN, it chronicles the business, the processes and the reengineering of an ERP house. It touches on the source of real change, the creation and selling of value for clients/customers, and the need to view processes and functions in a broadly holistic manner.
One of the most important lessons it highlights is that when an improvement initiative is launched, the most important question that needs to ba asked is "What can go wrong if we're successful?"
This should be second nature to a risk aware project manager, but even we tend to stop that question after the word "wrong."
Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
ATTENTION ALL YOU SIX SIGMA BLACK BELTS Would love to have you in here sharing your wealth of epxeriences. Saving Changes...
