I'm looking for literature on business re-engineering processes. Looking for something non-industry specific that would cover project initiation right through completion.
I work for a software company that develops Quality Management Software. I have reviewed, on a surface level, the Helix Methodology, and must say this appears to significantly contribute to facilitating an organization's ability to define the benefits of improvements in measurable terms, define the criteria for determining success, and build momentum for an efficient implementation.
I need to learn more about this methodology and, I am interested in considering pursing certification if it is available. Does anyone have information on how certification would be pursued? Saving Changes...
Anonymous
I would be interested in reviewing the book too !! Let me know if you are still looking for people. Saving Changes...
Manganelli, R. L. and Klien, M. M. (1994). The reengineering handbook: A step-by-step guide to business transformation. Anacom: New York, NY.
The Reengineering Revolution series (4 books) by M. Hammer.
The Reengineering Handbook presents a rather detailed methodology of reengineering. I think with a little customization and tailoring it could serve as a WBS or BPR Process for project scheduling. Saving Changes...
I am a six sigma black belt who has used six sigma both in the service industry and in the IT sector for software development and I think that there are a look of good methodologies out each with varying levels of structure. And I don't think that all of them are equally suited for every project. For example, I think that for a less complex re-engineering project you don't need to take the amount of time it would take to impose Six Sigma on a project. Rather you might want to try something like Kaizen or perhaps Michael's Helix process.
So, what I am saying is that it is good to be familiar with the various approaches out there and pick the best tool for the job rather than trying to force a tool on a project.
Some good resources:
Implementing Six Sigma: Smarter Solutions Using Statistical Methods -This is pretty much the Black Belt Bible
www.isixsigma.com -This is a great site that provides a lot of information about the six sigma approach and templates for project plans and tool gate processes Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
I just bought Making Process Improvement Work by N. Pottery and M. Sakry. Unlike many of SPI related books, it's concise and written in English (the non Ph.D. kind).
Also, Karl Wiegers has some excellent articles online:
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Meryl - I would love to send you a complementary copy of my book The Helix Factor. I think you will find it compelling. This first book provides an easy to consume overview.
Would love your feedback as well. Just email me with where to send it. Saving Changes...
Michael -- Would you believe I just bought your book last week? I learned about it here and went out and got it to add to my process book collection. Also saw you have a second one out that's more of a work book or something? Not too many places carry this book, so I didn't get much information.
From what I've seen so far, it looks like a clear, non-sense book. Will comment further as I find time (HA) to explore it deeper.
Another good Web site for process reading is http://www.stickyminds.com. The focus is more on quality and testing, but there are many process-related articles for browsing.
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